CLOSED: Wrong conditional text displaying when using FM Track Changes facility

[Heidi Bailey]

Hi,

I think you have hit on the right answer. I don't normally touch the
Preview buttons, assuming that it is set to Off. But the wrong one must
have been selected when hiding conditions.

So: ensure Preview Off is selected BEFORE hiding conditional text!

Many thanks,
Heidi 

-----Original Message-----
From: Reng, Dr. Winfried [mailto:wreng at tycoint.com] 
Sent: 31 March 2010 08:31
To: framers at lists.frameusers.com
Cc: Heidi Bailey
Subject: RE: Wrong conditional text displaying when using FM Track
Changesfacility

Hi Heidi,

I have the very same FrameMaker version (although on Windows 2000).
I did exactly what you said:
Created 3 conditions A, B, C.
Enabled "Track Text Edits".
Added text "108.00". I also added this text in a table cell.
Then applied condition A to 10 and condition B to 8.
Then I hid all conditions except A.
Result: 10.00
Then I hid all conditions except B.
Result: 8.00
Then I switched on "Preview Final". Then the green colour of the "Track
Text Edits" feature disappeared.
Everything worked as expected.

However, I opened the file again and displayed everything again with
Preview off.
Then I switched on "Preview Final" and hid all conditions except A.
My result was: .00 (the contrary to your observation) The same with B.

Therefore the show/hide settings do not work correctly, when you switch
on "Preview Final" before you hide your conditions.

I append my test file.

Best regards

Winfried

> -----Original Message-----
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Heidi 
> Bailey
> Sent: Wednesday, March 31, 2010 9:03 AM
> To: Combs, Richard
> Cc: framers at lists.frameusers.com
> Subject: RE: Wrong conditional text displaying when using FM Track 
> Changes facility
> 
> Thanks, but that doesn't explain why condition C shows and hides 
> successfully, even when it also has the track changes condition 
> applied...
> 
> -----Original Message-----
> From: Combs, Richard [mailto:richard.combs at Polycom.com]
> Sent: 30 March 2010 16:11
> To: Heidi Bailey; framers at lists.frameusers.com
> Subject: RE: Wrong conditional text displaying when using FM Track 
> Changes facility
> 
> Heidi Bailey wrote: 
>  
> > FM8p277, Windows XP.
> > 
> > I have a document with 3 conditions in: call them A, B and
> C for ease.
> 
> > I add text with the Track Changes facility on, so that
> reviewers can
> > see what's new. I then apply the relevant conditions to relevant 
> > words/numbers/sentences.
> > 
> > Then I set just condition A text to show, so that I can make a pdf
> file.
> > However, condition A and B text is showing! Condition C seems to 
> > behave as you'd expect: the condition C text only displays when you 
> > set it to show.
> > For example, a table cell has the entry 108.00, where condition A 
> > applies to the 10 (so the entry for A should show 10.00)
> and condition
> 
> > B applies to the 8 (so the entry for B should show 8.00). 
> Instead it
> > shows 108.00.
> > 
> > I checked that I had the right condition set to show, and that the 
> > text only had the right condition applied. The problem persisted.
> > 
> > The only way I have found to eliminate the problem is to accept the 
> > tracked change on the bits of text that don't behave as
> expected. The
> > conditions A and B remain on the text, and then display
> correctly when
> 
> > set to show.
> > 
> > Anyone else seen this? Anyone got any suggested workarounds? My 
> > reviewers would like to see which characters have changed, which is 
> > why we use this rather than just change bars.
> 
> I don't have much experience with Track Changes, but I'm pretty sure 
> it relies on a couple of additional "under the covers" conditions to 
> mark inserted and deleted text. So when you insert "10" and apply 
> condition A to it, it's really got two conditions applied, A and 
> Inserted. When you tell FM to hide A, but haven't accepted the 
> changes, the Inserted condition is still set to display. So FM 
> displays the "10" because you're telling it to. :-)
> 
> BTW, most people who use conditional text will advise you not to 
> conditionalize on as granular a level as you're using -- it's just 
> asking for trouble. If it were me, I'd put "10.00" and "8.00" in 
> separate paragraphs and conditionalize the paragraphs (not that it 
> would help with your issue, other than making what's displayed less 
> confusing).
> 
> 
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> ------
> rgcombs AT gmailDOTcom
> 303-777-0436
> ------