Best tool for creating context-sensitive help?

[Ed Lightle]

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Subject: framers Digest, Vol 61, Issue 12

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Hi, Denise.

I have used WebWorks ePublisher for several years.  I create help down
to the field level and compile everything as one CHM.  Most of my
FrameMaker styles map pretty well into WebWorks styles.  Some setup is
involved like tweaking indents for some paragraph styles and adding your
company logo, etc.  But once that is done, all you do is generate your
help book in FrameMaker then generate the output from WebWorks.

The downside is that WebWorks is a little pricey.  But I haven't
upgraded for a few years because I haven't needed to.  There are several
other HAT (Help Authoring Tools) out there but I found WebWorks very
easy to use.

Ed Lightle 
Sr. Technical Writer 
Command Alkon
+1-614-799-0600 EXT. 5225
www.commandalkon.com


----------------------------------------------------------------------

Message: 1
Date: Sun, 14 Nov 2010 10:24:39 -0800
From: Denise Salles <denise.salles at gmail.com>
To: framers at lists.frameusers.com
Subject: Best Adobe tool for creating context-based help?
Message-ID:
	<AANLkTikwdnaR7HT33r1uJb0L_JK4t+QUhLkgbWXXeKze at mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

Hi,

I'm wondering if anyone has a recommendation for the tool for crafting
context-based online help. We've always used exported text from Frame;
then
used DreamWeaver to create separate .html topics, applied our company
standard CSS, etc., but I am thinking there's got to be a better way,
because it is clunky and the last product I worked on ended up with 98
separate .html files.

I don't generally build online help (usually write User Guides, Getting
Started stuff, etc.), and would very much appreciate any suggestions
from
any expert advice!

What we're looking to do is have context-based help, which may also
provide
links to other topics, i.e., within the body of the help as well as
"Additional Topics" at the bottom...

Many thanks in advance! Sincerely,
Denise Salles


------------------------------

Message: 2
Date: Sun, 14 Nov 2010 15:11:50 -0500
From: Art Campbell <art.campbell at gmail.com>
To: Denise Salles <denise.salles at gmail.com>
Cc: framers at lists.frameusers.com
Subject: Re: Best Adobe tool for creating context-based help?
Message-ID:
	<AANLkTinQuyEHJMxiGzKeUbscxgGb490gS6tRb=HBnbj5 at mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

I use MIF2Go to export from Frame; you can configure it to generate
the context mappings as you wish.

Art Campbell
 ? ? ? ? ? ? ? art.campbell at gmail.com
? "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers
apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Sun, Nov 14, 2010 at 1:24 PM, Denise Salles <denise.salles at gmail.com>
wrote:
> Hi,
>
> I'm wondering if anyone has a recommendation for the tool for crafting
> context-based online help. We've always used exported text from Frame;
then
> used DreamWeaver to create separate .html topics, applied our company
> standard CSS, etc., but I am thinking there's got to be a better way,
> because it is clunky and the last product I worked on ended up with 98
> separate .html files.
>
> I don't generally build online help (usually write User Guides,
Getting
> Started stuff, etc.), and would very much appreciate any suggestions
from
> any expert advice!
>
> What we're looking to do is have context-based help, which may also
provide
> links to other topics, i.e., within the body of the help as well as
> "Additional Topics" at the bottom...
>
> Many thanks in advance! Sincerely,
> Denise Salles
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>
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