Help Tools

[Steve Johnson]

Don't be so hasty and judgmental. WebWorks is a fine company with an
excellent product. They have a Yahoo group (I think it's called ePub)
that you can post your question to. Or call them, they will help you.

If nothing else, send an email to Ben Allums, allums at webworks.com, I
think. I've had a lot of great experiences with them. Don't abandon
them because of this.

On Wed, Oct 13, 2010 at 6:54 AM, David Spreadbury <dspreadb at yahoo.com> wrote:
> Pam,
> Mif2Go (www.omsys.com). They have a free demo that you can try before you buy. It works as a Frame plugin and works with just about any version of Frame. Features and all that info on what it can convert too is available on their website. Costs less than $300, plus a yearly maintenance/upgrade fee. It will do everything that WebWorks can do, and probably more. If you are doing DITA, they have a Dita2Go also.
>
> ePublisher Pro and WebWorks Standard are two different products. ePublisher Pro is the current WebWorks variant. The Standard version was shipped with Frame 7.2, more as a teaser I think.
>
> If I was a betting person, I would bet that you will be hearing from Jeremy this morning with similar words on Mif2Go.
>
> --- On Tue, 10/12/10, Pam Reichert <pam.reichert at vpisystems.com> wrote:
>
> From: Pam Reichert <pam.reichert at vpisystems.com>
> Subject: Help Tools
> To: framers at lists.frameusers.com
> Date: Tuesday, October 12, 2010, 1:38 PM
>
> I have been using WebWorks epublisher Pro version 9.2 to convert our
> FrameMaker documents into online help for our applications.  Recently my
> laptop started having problems and they are moving me to a new laptop.  The
> writer who installed epublisher on my laptop is no longer with the company
> and we can’t find the CD with a serial number.  I noticed a version of
> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
> I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
> the same as  ePublisher pro?  Even if it is, no serial number I find on any
> of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
> to the WebWorks page I can’t get help there either because I don’t have a
> maintenance contract.  I don’t think WebWorks actually *wants* customers.
>  When I try to find out how much it costs to buy a new copy, no prices are
> listed unless you have a sales person call you.   We don’t have phones in
> our office.
>
>
>
> I am pretty fed up with it all and am thinking of moving the help to a new
> platform.  Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?  I need to produce online
> help in both .chm files and html files.
>
>
>
> Pam Reichert
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-- 
============
Steve Johnson, dr_gonzo at pobox.com