Color Profile Error When Trying to Print to PDF

[Stuart Rogers]

On 08/09/2010 11:30 AM, Fei Min Lorente wrote:
> A colleague of mine is unable to produce a PDF from a FrameMaker book.
> She's got FrameMaker 7.2 (with the patches) on Windows XP SP3. We've
> tried Print Book (checked Generate Acrobat Data and used the Adobe PDF
> printer), and Save As PDF, and print to PostScript and run it through
> Distiller, and they all produce the same error log:
>
>
>
> %%[ Error: undefined; OffendingCommand: setdistillerparams; ErrorInfo:
> CalCMYKProfile U.S. Web Coated (SWOP) v2 ]%%
>
> %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
>
> Error accessing color profile: U.S. Web Coated (SWOP) v2
>
> %%[ Warning: PostScript error. No PDF file produced. ] %%
>
>
>
> I've tried updating her color definitions with the same ones I'm using,
> but that doesn't change the result. She's getting this error on all her
> books that she tries to print. Oh, they're all structured files, in case
> that matters.
>
>
>
> Any suggestions?
>

A couple...

First of all, is it the intention to use CMYK and the SWOP colour 
profile?  If not, then in the Job Options for distiller, change the 
Working Space for CMYK to None (or to whatever the settings are on your PC).

If it IS the intention to use that profile, then make sure that a good 
copy of the profile information is on the PC in the right places.  (I 
have TCS 2, so can't be sure that my file names and locations are good 
examples.)  If you have a second machine with the same setup, do a 
search* for SWOP and note all the locations of .icc, .icm, and .pdf 
files with SWOP in their name.  Compare to the problem machine, and copy 
files from the known good machine to the problem machine.

* for a search on known file names or parts thereof, I HIGHLY recommend 
"Everything" from http://www.voidtools.com/  -- vastly better than 
Windoze or other search engines when you don't need to look into file 
content.

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com