Acrobat fails to highlight found search terms

[Fred Ridder]

I took a few minutes yesterday to report this to Adobe as a bug, and actually received a same-day reply from someone named Ed Hutton. What he said was this:
 

Thank you for taking the time to notify us of this unexpected behavior after updating to Acrobat 9.4.5. This has been identified as a bug by our Engineering team.  They are hard at work creating a fix to be included in the next update.  There is no time frame for this patch to be released. 
A workaround has been reported by some users.  Here are the steps:
1)      Do a CRTL + F to bring up the Find window.
2)      Click on the dropdown and choose Open Full Acrobat Search.
3)      Click on the Search button in the Search panel on the left.
4)      For the first search result on each page, you will have to click the search result twice to see the highlighted word. You can then click each additional search result once to see the following highlighted word on the same page.  The same procedure applies in reverse as you work up (instead of down) the list of search results.
5)      It will bring up a list of all the instances of the word on that page.
 
Other users have installed Reader and used the search capability of the Reader X (10) which seems to be unhindered.
 
We apologize for the inconvenience and hope to have this issue resolved in the future.
 
It's basically the same workaround many of us had already figured out, but at least they have somebody reading and responding to problem reports.
 
-Fred Ridder

 



From: rshuttleworth at avbasesystems.com
Subject: RE: Acrobat fails to highlight found search terms
To: framers at lists.frameusers.com
Date: Thu, 11 Aug 2011 13:05:39 -0400




There is one partial "solution" - zoom to 800% and try the find again. 8^)

I'm also cynical. They're not interested in fixing bugs, only in selling newer versions.

Roger Shuttleworth
Technical Documentation
AV-BASE Systems Inc.
1000 Air Ontario Drive, Suite 200
London, Ontario
N5V 3S4
Tel. 519 691-0919 ext. 330

  




From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Fred Ridder
Sent: August 11, 2011 8:20 AM
To: srogers at phoenix-geophysics.com; framers at lists.frameusers.com
Subject: RE: Acrobat fails to highlight found search terms
 

Yes, this bug was noted previously on the list. It only started after Adobe's most recent patch of Acrobat 9.0 (which was supposedly a security patch rather than anything affecting basic functionality), and only seems to be a problem under Windows XP. Reportedly, Find works fine under Windows 7 (nobody has said anything one way or the other about Vista). 
 
Search still works properly (for me, at least...), but Find has been rendered essentially useless. All we can do is wait to find out if Adobe considers this enough of a bug that they fix it in their next patch. Or else bite the bullet and buy into the new set of bugs that reportedly come with Acrobat X.
 
Unexplicably cynical on a sunny Thursday morning,
Fred Ridder
 

> Date: Thu, 11 Aug 2011 10:52:00 -0400
> From: srogers at phoenix-geophysics.com
> To: Framers at lists.frameusers.com
> Subject: Acrobat fails to highlight found search terms
> 
> Acrobat Pro 9.4.5, WinXP SP3
> 
> Lately I've been annoyed by Acrobat's behaviour during text searches: it 
> displays the page that contains the next occurrence of the search term, 
> but does not highlight it. If the page contains two occurrences, the 
> second occurrence will be highlighted by Find Next, and then the first 
> occurrence will be highlighted by Find Previous. But if there's only 
> one occurrence, it is never highlighted.
> 
> Anyone else have this problem? Any suggestions?
> 
> thx,
> 
> -- 
> Stuart Rogers
> Technical Communicator
> Phoenix Geophysics Limited
> 3781 Victoria Park Avenue, Unit 3
> Toronto, ON, Canada M1W 3K5
> +1 (416) 491-7340 x 325
> 
> http://www.phoenix-geophysics.com
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