Customer-friendly word for "landline"

Writer generic668 at yahoo.ca
Fri Feb 4 06:32:34 PST 2011


Maybe we should refer to mobile phones as PANS: Postmodern Ambulatory Nattering Systems. Then we can have POTS and PANS.

Nadine

--- On Thu, 2/3/11, Everette, Dimi <Dimi.Everette at Polycom.com> wrote:

> From: Everette, Dimi <Dimi.Everette at Polycom.com>
> Subject: RE: Customer-friendly word for "landline"
> To: "Alan T Litchfield" <alan at alphabyte.co.nz>, "Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB" <Darren.Butler.ctr at robins.af.mil>
> Cc: "framers at lists.frameusers.com" <framers at lists.frameusers.com>
> Date: Thursday, February 3, 2011, 5:06 PM
> Hmm...we use POTS (plain old
> telephone service) but that probably won't work for 6th
> graders! :)
> 
> Regards,
> Dimi
> 
> 
> Dimi Everette, Sr. Technical Writer
> 6500 River Place Blvd., Bldg. 6, Austin, TX 78730  | t:
> 512.372.6988 | f: 512.372.7001
> 
> 
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> -----Original Message-----
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com]
> On Behalf Of Alan T Litchfield
> Sent: Thursday, February 03, 2011 3:59 PM
> To: Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
> Cc: framers at lists.frameusers.com
> Subject: Re: Customer-friendly word for "landline"
> 
> Telephone?
> 
> What's wrong with landline?
> 
> Alan
> 
> On 4/02/2011, at 10:25 AM, Butler, Darren J CTR USAF AFMC
> WR-ALC/ 
> ENGLTB wrote:
> 
> > Desk Phone?
> >
> > -----Original Message-----
> > From: techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com
> [mailto:techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com
> 
> > ] On Behalf Of John Posada
> > Sent: Thursday, February 03, 2011 4:24 PM
> > To: List, Techwriter
> > Subject: Customer-friendly word for "landline"
> >
> > I'm putting together a "se-Instead" glossary of terms
> to make our
> > customent facing support content more accessible.
> >
> > We use the term landline phone differenciate from
> mobile phone and I
> > don't like "landline".
> >
> > My target is 6th grade understanding. Anyone have any
> suggestions for
> > inplace of landline?
> >
> > -- 
> 
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