Can not install FrameMaker 10.0.1 update

Jeff Coatsworth jeff.coatsworth at jonassoftware.com
Tue Jul 12 06:07:28 PDT 2011


I found that you had to make sure that no Adobe components were running when the update was installing. Do you have enough local admin rights to your machine?  

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Klaus Daube
Sent: Tuesday, July 12, 2011 6:26 AM
To: framers at lists.frameusers.com
Subject: Can not install FrameMaker 10.0.1 update

Dear all,

I have tried to install the update to 10.0.1.402 by two methods, but in both cases I get 
the following message from the Adobe Application Manager:

  The following Updates were unable to install. If You wish to install these updates,
  please fix the problems below and retry:
  Adobe FrameMaker 10.0.1 Update
  Installation failed

Method a) Download the zip, extract and execute AdobePatchInstaller.exe
          (extracted to the TEMP directory or any other)
Method b) Help > Updates...

I'm reluctant to uninstall the current version Fm-10.0.0.388, because I do not know 
whether the beta bug is still active: hamper the installations of FM-7, FM-8 and FM-9.

Any suggesttions?
Klaus Daube
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Docu + Design Daube; Schäracher 11; CH-8053 Zürich
Technical documentation & consultancy; On-line and paper
F: +41-44-422 86 25  E: ddd at daube.ch  W: www.daube.ch

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