FM10 performance with real-time spell checking

Tue Jun 7 23:49:54 PDT 2011

For the benefit of everyone, I paste my conversation with an Adobe 
representative earlier this year below. I have anonymized the Adobe person.

Hi Johan,

The problem is due to Auto Spell Check. We have noted the issue. As a 
workaround, pls. use any of the below solutions :

SOLUTION1:
-----------------
Pls. turn off the Auto Spell Check (Esc aus or  File -> Preferences -> 
General -> Auto Spell Check = unchecked)

OR
----
SOLUTION2:
-------------------
The para tags of the Index needs to have their Language = None. (Goto 
Reference Page -> for Level[1 to 5]IX -> Set Language = None & Update All

Hope this workaround is acceptable.
Regards,
Adobe Rep

-----Original Message-----
From: Adobe Rep Sent: Thursday, April 28, 2011 3:54 PM
To: Johan Anglemark
Cc: Adobe Rep
Subject: RE: FM10 working in index extremely sluggish

Hi Johan,

Sorry for the delayed response. I can also observe the slow response of 
FrameMaker on the index file, even though no dialogs are open. Let me 
investigate further and then get back to you.

Regards,
Adobe Rep

-----Original Message-----
From: Johan Anglemark [mailto:johan.anglemark at iar.com] Sent: Wednesday, 
April 27, 2011 9:34 PM
To: Adobe Rep
Subject: Re: FM10 working in index extremely sluggish

Hi Adobe Rep,

I never heard back from you regarding this issue. Do you notice the 
performance hit when working in the index file I sent you?

Best regards,

Johan

Johan Anglemark skrev 2011-04-19 14:06:
 > Hi Adobe Rep,
 >
 > With the PODs completely closed as you describe, I think I might detect
 > a very small improvement, perhaps, but it's hard to tell. Operations
 > (clicks) that used to take 12-13 seconds now take 10-12 seconds, but it
 > is still extremely slow and difficult to work.
 >
 > I enclose a screenshot to show that the panels are closed.
 >
 > Do you detect any problems opening our index file?
 >
 > Cheers,
 >
 > Johan
 >
 > Adobe Rep skrev 2011-04-19 13:55:
 >> Hi Johan,
 >>
 >> As per the screen shot in image 2, you have marker, cross-ref and 
Find change dialog hidden. Even if these panels are hidden, they keep 
refreshing. That's why you observe the slowness. Pls. do the following :
 >>
 >> 1. Go to Windows->Panel->Marker
 >> 2. Marker POD will become visible.
 >> 3. Close marker POD.
 >> 4. Similarly repeat steps 1-3 for crossref and Find change panels.
 >> 5. Verify that no panels are open when you go to Windows->Panel
 >>
 >> Let me know if this resolves your issue.
 >>
 >> Regards,
 >> Adobe Rep
 >>
 >>
 >> -----Original Message-----
 >> From: Johan Anglemark [mailto:johan.anglemark at iar.com]
 >> Sent: Tuesday, April 19, 2011 4:59 PM
 >> To: Adobe Rep
 >> Subject: Re: FM10 working in index extremely sluggish
 >>
 >> Hi Adobe Rep,
 >>
 >> No, all panels are closed. I have double-checked and if I look in the
 >> Window>Panels submenu they are all unchecked. I mean, some menu entries
 >> are there, but deselected. And the "Hide Panel on Close" option has 
been deselected all the time. I enclose screenshots.
 >>
 >> I also enclose an index file. We have this problem with all our 
books, so any file will do. Interestingly, the problem is the same with 
a five-page index to a 24 pp book that I have stored on the C:\ drive...
 >>
 >> Cheers,
 >>
 >> Johan
 >>
 >> Adobe Rep skrev 2011-04-19 13:03:
 >>> Hi Johan,
 >>>
 >>> I still suspect that you have PODs open. Pls. go to Windows ->    Panel
 >>> to make sure that no panels/PODs are open. If they are still open but
 >>> invisible, pls. do the following :
 >>>
 >>> 1. Go to File->Preferences->Interface 2. Uncheck Hide Panel on Close.
 >>> 3. Click Ok. 4. Go to Windows->Panel 5. Select the Pods/Panels open 6.
 >>> Close the Pods/Panels
 >>>
 >>> Let me know if this resolves your issue. If not, is it possible to
 >>> send the index file to us to reproduce the issue?
 >>>
 >>> Regards, Adobe Rep
 >>>
 >>>
 >>> -----Original Message----- From: Johan Anglemark
 >>> [mailto:johan.anglemark at iar.com] Sent: Tuesday, April 19, 2011 4:20 PM
 >>> To: Adobe Rep Subject: Re: FM10 working in index extremely
 >>> sluggish
 >>>
 >>> Hi Adobe Rep,
 >>>
 >>> Thanks for getting back to me on this issue!
 >>>
 >>> It doesn't matter whether I have any pods or panels open at all. If I
 >>> close them all it's the same.
 >>>
 >>> By the way, it's not only *working* in the index that's affected:
 >>> when the index is the open document, trying to click another tab or
 >>> window, for example the book window, takes as much time to switch to.
 >>> And it doesn't matter whether all files in the book are open or just
 >>> the index file.
 >>>
 >>> As for accessing the files, we've always been doing it via a mapped
 >>> drive. However I just tried using a \\ path and it makes no
 >>> difference.
 >>>
 >>> Also, I note it's only the index file that has this problem. We have
 >>> other back-matter generated files, for example for notes in anchored
 >>> frames, and they are a breeze to work with.
 >>>
 >>> Regards,
 >>>
 >>> Johan
 >>>
 >>> Adobe Rep skrev 2011-04-19 07:18:
 >>>> Hi Johan,
 >>>>
 >>>> I am from the FrameMaker Engg team. It could be due to the Markers
 >>>> Pod being open. Pls. check if closing the Markers Pod solve the
 >>>> problem.
 >>>>
 >>>> If it doesn't, can you answer the following : 1. Are you accessing
 >>>> the file Server via \\ path or mapped drive.? 2. What are the other
 >>>> panels that are open.?
 >>>>
 >>>> Regards, Adobe Rep
 >>>>
 >>>> -----Original Message----- From:
 >>>> framers-bounces at lists.frameusers.com
 >>>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Johan
 >>>> Anglemark Sent: Thursday, April 14, 2011 6:17 PM To:
 >>>> framers at lists.frameusers.com Subject: FM10 working in index extremely
 >>>> sluggish
 >>>>
 >>>> We just upgraded to Frame 10 from Frame 8. We have our source files
 >>>> on a file server. This has always meant worse performance, but
 >>>> nothing we haven't been able to handle. Until now.
 >>>>
 >>>> After starting to use Frame 10, any operation in the generated index
 >>>> file, from scrolling to selecting text or following a hyperlink to
 >>>> the index marker in another file, takes forever. Well, at least five
 >>>> seconds, sometimes two or three times that, per operation.
 >>>>
 >>>> Any clues? It's the same for all three of us, and we have different
 >>>> systems (one laptop with Windows 7, one desktop with Windows 7, one
 >>>> desktop with XP).
 >>>>
 >>>> Thanks in advance for any hints where to troubleshoot!
 >>>>
 >>>> Johan Anglemark

-- 
Johan Anglemark

Tel: 0708-65 10 88