RE(2): FM10 does not output Adobe PDF

[Dov Isaacs]

What you were told is absolutely incorrect. A “headless” version of Acrobat Distiller does come with FrameMaker 10.

The only reason you would need a standalone copy of Acrobat would be if you wanted to further manipulate the PDF file (not just view it with Adobe Reader).

Please, when dealing with any Adobe “support person,” please get the name and/or id of whoever you are talking with as well as the “case number” (if a support case is opened) such that we can appropriately follow-up with them when either improper or unintelligible responses are given to customers. If we don’t know who it is, we can’t correct the problem.

                - Dov

PS:          You really don’t want GhostScript-based stuff that typically yields problems farther down in your PDF workflow.


From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of grant at hedgewizard.net
Sent: Friday, May 06, 2011 8:27 AM
To: bruce.macarthur at vsea.com
Cc: framers at lists.frameusers.com
Subject: Re: FM10 does not output Adobe PDF


FWIW, I was told (and I hope incorrectly) by an Adobe support person that FM10 requires the installation of a stand-alone copy of Acrobat to produce PDFs.  So I'm using a 3rd-party app with GhostScript to produce my PDFs rather than sending Adobe more money for something that should have been included in the FM package.



Grant

On May 6, 2011 at 9:14 AM bruce.macarthur at vsea.com<mailto:bruce.macarthur at vsea.com> wrote:


Hello,
I just loaded FM10 on Windows 7 64. I tried to print to Adobe PDF. I have the request for filename selected, however, it prints, there are no error messages, and I can't find the file. If I save the file as PDF, it saves OK, however, I can't get the bookmarks that way. Can someone tell me if there is a setting that I don't have correct. This worked fine on FM9.
Thank You,
Bruce
Documentation Specialist
Varian Semiconductor Equipment Associates
4 Stanley Tucker Drive
Newburyport, MA 01950
Work: 978-463-5011
Cell: 978-265-0167
Fax: 978-462-6126

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