FrameMake 9 unresponsive

[Jeff Coatsworth]

The fact that IE appears to stop/start indicates that something is going on in the background - try using your system monitoring tools to see what processes are running when things start to act weird.

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From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Karen Mann
Sent: Wednesday, February 01, 2012 9:36 AM
To: framers at lists.frameusers.com
Subject: FrameMake 9 unresponsive

Hi everyone,

Still having issues with FrameMaker 9 (all patches) becoming unresponsive; Panel actions don't work or panels don't show up at all, with only FrameMaker ( 2 or 3 section of a book open) open. I noticed when that happens, if I have the Paragraph Panel open, that a small white strip shows up in the left side, top of the Panel. FM Won't stay open longer than about 5 or 10 min if I am creating or changing tabs, even if I am not using the ruler to change the tabs. I close and reopen FM and sometimes it works and sometimes I have to once again reboot. Also have the IE Explorer stopping and starting   - are the two related in any way?

I am using Windows 7 Pro (all patches), Microsoft Office 2010 on a Dell T5500 64 bit quad with 12 G of RAM and I have 800 G available on drive. NVIDIA Quadro 2000 card with 1 G Graphics Memory, display adapter drive is up to date 8.17.12.5929 and a Samsung LED 23 in Monitor SyncMaster.

Is FM 9 this buggy or is there a setting that is causing this issue, ANYONE have insight?

Thank you in advance for your time.

Karen Mann
kmann at i-t-tech.com<mailto:kmann at i-t-tech.com>
262-251-9702 Ext. 111

IT Technologies
N96W15504 County Line Rd.
Germantown, WI 53022

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