Minor typos and the QA guy/scrummaster

Jeff Coatsworth jeff.coatsworth at jonassoftware.com
Wed Jul 18 07:56:22 PDT 2012


Sure, IMHO even if you only publish to one output, you're single-sourcing - as long as you're not maintaining the same content in a bunch of different places, you're single-sourcing (see http://en.wikipedia.org/wiki/Single_source_publishing).

________________________________
From: jackdeland at comcast.net [mailto:jackdeland at comcast.net]
Sent: Wednesday, July 18, 2012 10:21 AM
To: Jeff Coatsworth
Cc: framers
Subject: Re: Minor typos and the QA guy/scrummaster

If you write once and publish to only one output, I don't think you're "single-sourcing" by definition - you only have the potential to make that happen. I think we're wasting time by not doing so, but it is what it is, and I have been slowly dragging the company from the 80's to the 90's. They're not ready for single-source yet.

________________________________
From: "Jeff Coatsworth" <jeff.coatsworth at jonassoftware.com>
To: "framers" <framers at lists.frameusers.com>
Sent: Wednesday, July 18, 2012 10:13:17 AM
Subject: RE: Minor typos and the QA guy/scrummaster

Not in my single-sourcing world - it's write once, publish to many [output formats that is]

________________________________
From: jackdeland at comcast.net [mailto:jackdeland at comcast.net]
Sent: Wednesday, July 18, 2012 10:04 AM
To: Jeff Coatsworth
Cc: framers
Subject: Re: Minor typos and the QA guy/scrummaster

Depends on the output!  :)

________________________________
From: "Jeff Coatsworth" <jeff.coatsworth at jonassoftware.com>
To: "framers" <framers at lists.frameusers.com>
Sent: Wednesday, July 18, 2012 8:35:01 AM
Subject: RE: Minor typos and the QA guy/scrummaster

If all your content is in FM, then you're already "single-sourcing" it you know ;>)

________________________________
From: jackdeland at comcast.net [mailto:jackdeland at comcast.net]
Sent: Wednesday, July 18, 2012 8:27 AM
To: Jeff Coatsworth
Cc: framers
Subject: Re: Minor typos and the QA guy/scrummaster

Thanks, Jeff

Yes, it is PDF production only. I have yet to single-source all these thousands of pages (lone writer here). I think e-mail is the most sensible thing to do.

Jack

________________________________
From: "Jeff Coatsworth" <jeff.coatsworth at jonassoftware.com>
To: "framers" <framers at lists.frameusers.com>
Sent: Wednesday, July 18, 2012 8:22:27 AM
Subject: RE: Minor typos and the QA guy/scrummaster

You don't mention what format your help docs are produced in, but the implication is that it's PDF - I'd be inclined to encourage the typo-finder to copy & paste the offending section into an e-mail & fire it off to you for it to be fixed; that sounds like the quickest way. The other alternative is to use the commenting/review feature in PDFs to have them add their 2 cents worth and fire back the whole thing for you to import back into FM.

________________________________
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of jackdeland at comcast.net
Sent: Tuesday, July 17, 2012 8:59 AM
To: framers
Subject: Minor typos and the QA guy/scrummaster

Hello, Framers -

My QA guy has a problem with chasing minor typos in our docs: it takes longer to document the typo than it does to fix it. He wants a solution that bypasses the need for FrameMaker, and has read an article that says Word 2013 will allow editing of PDFs in native format. He wants the developers to be able to do this to my docs.

I've explained all the many problems with using Word, but he is still searching for an answer, which means I am too.

What is your solution to the problem he sees?  To me, it should be a non-problem, i.e., typos should not exist anyway, and the developers should not be allowed anywhere near my "source", but the reality is that he has more say in it than I (he is also scrummaster).

Thanks

Jack DeLand

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