SOLVED: Access to Char Palette has disappeared

[Alison Craig]

Yup. Updating Java fixed this. My Char Palette is now back where it belongs.

I would never have figured this out on my own.

Thanks, Georg.

Alison


From: Alison Craig
Sent: Wednesday, June 20, 2012 10:10 AM
To: 'Georg Eck'; framers at lists.frameusers.com
Subject: RE: Access to Char Palette has disappeared

Georg:

The only changes are that I:


*       installed Acrobat X trial and broke my ability to create FrameMaker PDFs

*       uninstalled Acrobat X and reinstalled Acrobat 9

*       uninstalled and reinstalled FM9 (and all patches) and everything worked fine again. FYI: I did not uninstall my FM9 preferences.

Until I tried to access the Char Palette, everything was working fine. No glitches or unexplained occurrences.

I don't have TOOLBOX or Finalyser and as the Char Palette served my limited requirements well, I just want it back.

As you say the Char Palette is a Java Palette, I just checked the Oracle website and I was behind in Java updates. I'm installing the update now and hopefully that will fix my problem.

Fingers crossed.

Thanks, Alison


From: Georg Eck [mailto:eck at squidds.de]<mailto:[mailto:eck at squidds.de]>
Sent: Wednesday, June 20, 2012 12:08 AM
To: Alison Craig; framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: AW: Access to Char Palette has disappeared

Hi Alison,

the hex input or Character Palette is a Java Palette.
Are any changes happened on your machine?

Do you know the Character Palette coming with TOOLBOX (for FM9)
or Finalyser (since FrameMaker 10), these are customizable,clearly and very easy to use.
There are User Palette: [cid:image001.jpg at 01CD4ECE.92C70B40]  or some Font palette like this: [cid:image002.jpg at 01CD4ECE.92C70B40]
Since Finalyser 0049 compatible with any Unicode Font and automatically mapped.

More information, see online help:
http://finalyser.com/help/#page/Finalyser%2520Online-Help/Sonderzeichen.xml.26.1.html

-           GEorg

Your Question:

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7 Ultimate, 64 bit

I recently had to reinstall FM (and all patches) and now File > Utilities > Character Palette... no longer appears (nothing happens when I select Hex Input... either)

I have no idea where to start to make these options reappear.

Any suggestions?

Alison

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