best use of graphics in FM

[Writer]

>My take on your questions:

>1. SnagIt from TechSmith, which is integrated into the FM interface. 15-30 seconds or so if you use automated naming.
>2. No, you should take the time to do it right the first time.
>3. Quality of the document has a direct relationship both to how customers view the company and its products, and likely reduces calls for support. And... the quick and dirty method only works for the current writer. It'd be really hard for any other writer to maintain or change.

I agree with Art. I also add: Run, Ken, run! Before they completely suck your soul out of you!

There are a lot of people out there who pass themselves off as tech writers, but who really aren't (your coworker, for example). They should be flogged.

Nadine