FM 9 Blinking linked images

Helen Borrie helebor at iinet.net.au
Tue Nov 20 17:20:51 PST 2012


At 05:41 AM 21/11/2012, Stephen O'Brien wrote:
> 
>We are several tech writers using books/documents on a server, containing images imported by reference (also on the server). Network file locking is activated. The network is relatively fast.
> 
>Every day on the same workstation (FM9.0p.255, Windows 7 SP1), even in small documents (2 pages, 1 image), the image starts to blink. FM seems to freeze at this point (cannot scroll in the document or access menus). Must wait. Can last for minutes. A reboot re-establishes some order for a while (hours).
> 
>The writer often has used Snag-It to get a screen shot just previous to this behavior. We all use Snag-It for screen captures.
> 
>Any ideas? Our IT people are not familiar with FM and have not seen this problem before. I have searched the knowledge base without success.
> 
>Thx for any suggestions.
> 

What everyone else said, but just another thought --

If the network server is Windows, have you checked that the problem workstations are not causing the count of connections to the network to topple over the OS licence limit?

Helen




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