Watchman asleep: watched folders query

[Dave.Stamm at gdc4s.com]

2012-11-21-03T18:55Z

Rob -

I've seen similar behavior several times during the last year and a half or so.

	NOTE:  Staff of Adobe who monitor this list, please read on.  This posting might also be related to recent postings, Subject:  FM 9 Blinking linked images. 

There are only two of us here who have FrameMaker in this otherwise "Microsoft" shop.

Here's my situation.
	FrameMaker 9.0p255	installed stand-alone on my workstation
	Acrobat Professional 9.5.2
	Distiller Professional 9.5.2295
	Windows 7 Enterprise SP 1
	Intel(R) Core(TM) 2 Duo CPU 2.8 GHz
	4.0 GB memory installed
	64-bit operating system

To conform to _corporate_requirements_, production files - including text inset source files, graphic files (¿Why don't we call these "graphic inset" files?), and watched folders are on a server on the LAN in our facility.  This, to ensure that production files are backed up.  Files on our workstations are _not_ backed up.  Generally, FrameMaker performs reliably.

>From time to time, staff of corporate IT push updates to Adobe Acrobat or Adobe Reader or both.  Staff of corporate IT allows both Acrobat and Reader to be installed on one workstation at the same time.  This has to do with using Adobe LiveCycle.  Still, heeding Dov Isaacs' admonitions, when I discover Reader on my workstation, I remove it.

After such updates, I have found that Distiller has lost its settings for Watched Folders.  The person at corporate who set up such updates helped troubleshoot how the updates to _Acrobat_ and _Reader_ were affecting _Distiller_.  He did not find any clues to help solve the mystery.  So, after each update, I "get to" set my watched folders again . . ..

So, I wonder whether this problem is related to the problem of files on network drives.

If FrameMaker installed and used as described above performed still-more-reliably, we'd have just that much more reason and justification to continue using FrameMaker.  And believe me, the subject of FrameMaker versus Word comes up far more frequently than I care to deal with it.

So, while "holding Word at arm's length," I wish all in the US a "¡Happy Thanksgiving!"

Regards,
Dave Stamm
Information Engineer
General Dynamics C4 Systems, Inc.
Logistics Department, Logistics Section
1700 Magnavox Way, Suite 200     We'll hit your targets from here.(tm)
Fort Wayne, Indiana  46804-1552; US
tel:  260-434-9620	fax:  260.434.9501 / 9509
dave.stamm at gdc4s.com     http://www.gdc4s.com/

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-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rob Shell
Sent: 2012-11-21-Wednesday 10:09
To: framers at lists.frameusers.com
Subject: Watchman asleep: watched folders query

Framers:
A rather trivial question.
Why does Distiller sometimes display  no "watched folders". i.e. watched folders is blank.
Every now and again I have to replace the watched folders.
Cannot understand why this should be
FM 11 Patched with Tech Comm 4
*************************

Rob Shell
Windows Seven
FrameMaker 11 patched
4 GB RAM
3 TB hd




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