(RESOLVED) RE: FrameMaker 11 update 11.0.1

[Jeff Coatsworth]

With zips - always unpack, then run ;>) 

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Gay Alson
Sent: Wednesday, October 10, 2012 2:21 PM
To: framers at lists.frameusers.com
Subject: (RESOLVED) RE: FrameMaker 11 update 11.0.1

Just to update my question from yesterday:

I was contacted by Vikram from Adobe Customer support who had me verify
that I'd saved the .zip and extracted all files locally. (Turns out I'd
double-clicked the .exe from within my WinZip window.) When I followed
his suggestion, everything worked as it should.

Thank you, Adobe support--this kind of help is wonderful, and a huge
improvement over some of my previous experiences. I appreciate it
immensely!

~~Gay
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