FrameMaker 11 cannot print a .ps file: others on Adobe forums agree

[Alison Craig]

This kind of feedback is great.

I can't even consider upgrading until this is fixed because I can only use the Print Book (PS then distill) option on some of my books as they have mixed paper sizes.


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com<http://www.ultrasonix.com/>

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From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, September 20, 2012 10:56 AM
To: framers at lists.frameusers.com
Subject: RE: FrameMaker 11 cannot print a .ps file: others on Adobe forums agree

I'm getting the same issue too with a fresh download of TCS4 last week - FM 11.0.0.380. I created a couple of dummy files based on the Harvard outline factory template, then created a new book to include the test files. Saved everything, reopened the book and tried to print the book - crashed right away when selecting the "Print Book" command; then tried to print book with all files open - crash again; then tried to use "Print Selected Files.." command - crashed again.

Then I tried a legacy FM test project - upgraded all the files and book to FM 11, and tried printing book to PDF printer - crashed. Save As PDF works for the book and printing individual .fm files to PDF works fine too. Not a game-stopper in my workflow, but a bit of an annoyance that will have to get fixed fairly soon I think. I'll be sending log files and examples into Adobe tech when I get back into my office next week.

________________________________
From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com> [mailto:framers-bounces at lists.frameusers.com]<mailto:[mailto:framers-bounces at lists.frameusers.com]> On Behalf Of Scott Prentice
Sent: Thursday, September 20, 2012 1:35 PM
To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Re: FrameMaker 11 cannot print a .ps file: others on Adobe forums agree
Rob...

"Nobody" is a bit strong. I can print a book to PS from FM11 without trouble. When I try to print an earlier version FM book to PS, nothing happens unless I open all of the files in that book (no crash, just nothing).

It does appear that there are a number of print to PS/PDF issues that *some* people are having. Hopefully, Adobe can replicate these problems and address them in a future update.

Be sure to send in your files and exact steps to replicate the crash.

Cheers,

...scott

On 9/20/12 4:03 AM, Rob Shell wrote:

Dear Framers:

If you are thinking of upgrading to FM 11, think again

This is definitely an Adobe TCS4 problem. Please look at the Adobe forums,

six complaints.



What I did:

I created a new book in TCS4 using FM template files book, Index and TOC.

The fresh book crashed as soon as I hit print.

I have miffed

I have huffed

I have puffed

I am now miffed

It is obvious from the Adobe Forums that nobody can print a from FM11 to PS

This is a new and very expensive product, one would expect some elementary

testing of this key function.

Rob Shell







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