More bad news on TCS4: no longer includes Photoshop

[Alison Craig]

One of the reasons I never seriously looked at the TCS was because it included Photoshop (which I almost never use) but excluded Illustrator (which I use frequently). As it couldn't replace my go to program in CS 5, it was a non-starter.

As for editing images, even though I have CS 5, most of the time I use Paint Shop Pro (≈ $100). Obviously, I have simpler photographic needs than many other people.

As for FM11 not being able to reliably print to book, that makes it a non-starter for me until that bug is fixed and field tested as I have to print to book and distill due to mixed page sizes in one of most important manual suites. Besides, having to use a workaround for a simple, obvious and necessary thing like printing, reflects very badly on Adobe's testing team.

Alison

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell
Sent: Wednesday, September 26, 2012 5:58 AM
To: Gust, Dieter
Cc: framers at lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Illustrator is a better choice as a component? Really? Ever try editing hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant win by the marketing team as it greatly increases Photoshop licenses....

Art Campbell                                                                          art.campbell at gmail.com<mailto:art.campbell at gmail.com>
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On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter <Dieter.Gust at itl.eu<mailto:Dieter.Gust at itl.eu>> wrote:
From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com> [mailto:framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com>] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially if you are a first-time buyer.
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture and Illustrator which are  included instead of Photoshop (!!) are the better choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side effects and therefore must be careful with hastily tips and workarounds, a lot of well-known experts in framers are giving fast and valuable feedback to almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap software or freeware (Photoshop Elements, IrfanView...) should fulfill the demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. A lot of customers asked for switching from Photoshop to Illustrator which is now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. O.K. The Adobe team might think about a similar approach like Microsoft in order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic cutting down of FrameMaker
If you think of licenses I fear you may be right but if you think of the commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much too little.
Dieter Gust
itl AG, Munich
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