Windows 7 + FrameMaker 11 = BOOM!

[Rick Quatro]

Hi Ken,

 

I would be tempted to do an informal "downgrade" and have all of the writers
use FrameMaker 8. I am running FrameMaker 8 with Windows 7 with no problems.
In my opinion, FrameMaker 8 is still the "gold" version of FrameMaker as far
as speed and stability.

 

Otherwise, make sure the writers have plenty of RAM. In my opinion, 8 GB is
the minimum. This may help with the performance problems.

 

Rick

 

Rick Quatro

Carmen Publishing Inc.

585-283-5045

rick at frameexpert.com

 

 

 

From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Ken Poshedly
Sent: Thursday, August 08, 2013 11:54 AM
To: FrameMaker Users List
Subject: Windows 7 + FrameMaker 11 = BOOM!

 

Due to the addition of 2 new contract writers and the replacement of the
hard drive in an existing terminal in my department, we're now stuck with
Windows 7 and FrameMaker 11 on those three platforms for the past month or
so.

And it's been nothing but problems ever since, with unpredictable crashes on
the desktop computers used by the two contract writers, even though all
three FM 11 platforms have all the Adobe patches.

 

One thing which does seem consistent is that FM11 does not seem to work well
with files located on our network server, yet that is really the method
here. Symptoms may include _extremely_ long times to open, save and close
files and MAY include the abovementioned FrameMaker crashes, though we have
not yet confirmed that.

 

The "fix" is for the contract writers to copy files from our 4-terrabyte
network drive onto external hard drives cabled to their terminals and for my
coworker to copy files directly onto his computer's internal hard drive;
then copy the revised file back into place in its location on the network
drive. 

The two contract writer desktop computers have ridiculously internal small
hard drives. (One is 29 megabytes and the other is 185 megabytes I've been
told.)

 

Me? I'm happy as a clam with Windows XP and FrameMaker 8 working across the
network with no FM crashes or other problems -- though I do have to suffer
through the long times to open, save and close files because we now must
embed all our graphics instead of referencing them. (I've boohoo'd about
that here in the past, so I'll not repeat the faulty reasoning for it once
again.)

 

But doom is in my future, as all four of us are soon to get new platforms
with Windows 7 and FM 11.

This I really dread.

Who else out there is having what seems to be incompatibility problems with
platforms equipped with FM 11 and Windows 7 and how have you gotten around
those problems?

Off-list accounts, etc, are fine.

-- Ken in Atlanta

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130809/54a402f3/attachment.htm>