OT--PDF Read Out Loud problem

[Carol J. Elkins]

Last July, I posted this question to the Acrobat Community and got 
nowhere. So I'm asking here in hope that I can find someone who has 
had this problem and was able to fix it.

I'm using Acrobat XI Pro (fully updated to 11.0.05) on Windows7 
(fully patched). When I try to use the Read Out Loud feature on a 
PDF, Acrobat shuts down. I am able to turn on (activate) the Read Out 
Loud feature, but when I select Read to End of Page or Read This 
Document, Acrobat crashes. PDFs are version 1.6 (Acrobat 7.x). They 
were created in Acrobat Distiller 11 using the default Press job 
option settings. The documents are 100% accessible and are fully tagged.

I have been unable to use Read Out Loud since I upgraded from Acrobat 
9 Pro last January. I've read dozens of articles on "how to prepare 
your PDFs for accessibility" but this PDF is straight text--no 
tables, captions, etc. Just text. No complicated reading order. So 
for the life of me I can't figure out what to do to get the thing to 
read to me. I never had a problem before Acrobat 11 and I've never 
had to "do" anything to prepare the PDF.

Help!

Carol

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Carol J. Elkins---A Written Word LLC
Making Information Understandable
Phone: 719-948-3773
mailto:celkins at awrittenword.com
http://www.awrittenword.com
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