"FrameMaker has detected a problem and must quit" Really?!

Wed Feb 13 11:27:58 PST 2013

My coworker did the following (with my help as I followed Fred's previous 
e-mail):

1. Unchecked the Network File Locking option and saved this choice before 
exiting Properties.
2. Opened Framemaker 11.0 and the book-in-question.
3. Opened one of the book files on the network drive and scrolled through it -- 
no problem.
4. Opened another of the book files on the network drive and scrolled through it 
-- again, no problem. Wait, darn it! There's that crappy crash pop-up again!

So next, he did the following:

1. Copied the entire folder with all book and chapter files from the network 
drive to his own C-drive.
2. Once more did steps 2, 3 and 4 using only the files on his own C-drive, but 
this time with no FM crashes -- at least so far.

So it APPEARS this has solved the problem. More info if / as it develops.

-- Ken in Atlanta

________________________________
From: Fred Ridder <docudoc at hotmail.com>
To: poshedly at bellsouth.net; robert at lauriston.com; "framers at lists.frameusers.com" 
<framers at lists.frameusers.com>; techwr-l at techwr-l.com
Sent: Wed, February 13, 2013 2:01:54 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

Actually, there is *less* to it than that. There is no prevention and no real 
notion of permission in the .lck file mechanism.

When you open any file from FrameMaker, it looks for a matching .lck file. If it 
finds one, it displays a message telling you that some user (which may actually 
be *you*) has the file open already. You still have the ability to force Frame 
to open the file. FWIW, Word does something very similar except that it replaces 
the first two characters in the filename with ~$ and flags the file as a hidden 
file so that most users won't even be aware of it. The presence of one of a ~$ 
file is what triggers Word to display a "recovery" window with information about 
the any autosaved or recovered version of the file you are trying to open.

FrameMaker does give you the ability to disable the .lck file creation because 
there are lots of circumstances where such a simple-minded pseudo-locking 
mechanism is pointless, like when you are the only FrameMaker user, or when 
content is stored in a CMS or collaboration repository where permissions really 
are managed.

-Fred Ridder  

________________________________
Date: Wed, 13 Feb 2013 09:37:02 -0800
From: poshedly at bellsouth.net
Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
To: docudoc at hotmail.com; robert at lauriston.com; framers at lists.frameusers.com; 
techwr-l at techwr-l.com

I was only aware that an .lck file prevents two people from working on the same 
file simultaneously, each with permission to save the file with his/her latest 
changes.

But I guess there is/was more to it.

-- Ken

________________________________
From: Fred Ridder <docudoc at hotmail.com>
To: poshedly at bellsouth.net; robert at lauriston.com; "framers at lists.frameusers.com" 
<framers at lists.frameusers.com>; techwr-l at techwr-l.com
Sent: Wed, February 13, 2013  12:28:30 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!

Note that creation of a .lck file is an option that the user can turn on or off. 
In the "General" tab of the FrameMaker Preferences dialog, it's the "Network 
File Locking" option. (At least that's what it's been named and where it's been 
located in every version from 5.5.6 through 9, which is what I'm currently 
using).

-Fred Ridder 

> Date: Wed, 13 Feb 2013 09:16:06 -0800
> From: poshedly at bellsouth.net
> Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
> To: robert at lauriston.com; framers at lists.frameusers.com; techwr-l at techwr-l.com
> 
> Yes, an .lck file is created but perhaps it no longer does what it used to do 
> before. Capisce?
> 
> -- Ken in Atlanta
> 
> 
> 
> 
> 
> ________________________________
> From: Robert Lauriston <robert at lauriston.com>
> To: Ken Poshedly  <poshedly at bellsouth.net>; framers at lists.frameusers.com; 
> TECHWR-L <techwr-l at techwr-l.com>
> Sent: Wed, February 13, 2013 12:11:02 PM
> Subject: Re: "FrameMaker has detected a problem and must quit" Really?!
> 
> That's a pretty radical change. Does FM11 not create .lck files when
> you open an .fm file?
> 
> On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly <poshedly at bellsouth.net> wrote:
> > I just learned from Adobe tech support (via phone call) that the permissions 

> in
> > FrameMaker 11.0 have been modified so that the data files should also be on 
> the
> > same hard drive where FM 11.0 is installed. Working across drives (FM here, 
> >data
> > files there) is no longer an accepted practice -- at least not with FM11.
> >
> > I guess this explains the flaky, intermittent nature of my coworker's FM 
>  >crashes
> > because that (the "wrong" way is just how we've been doing things here.
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