"FrameMaker has detected a problem and must quit" Really?!

Syed Zaeem Hosain (Syed.Hosain@aeris.net) Syed.Hosain at aeris.net
Wed Feb 13 12:17:11 PST 2013


Ah! That is a bit different from I how I understood your original post then – when the data files are on a remote network, things have been known to go awry.

However, as long as the data files are on another drive on the _same_ system (I have two drives in my laptop for example), without requiring network access to get to the data files, then it should not be any issue.

Regards,

Z

From: Ken Poshedly [mailto:poshedly at bellsouth.net]
Sent: Wednesday, February 13, 2013 11:34 AM
To: Syed Zaeem Hosain (Syed.Hosain at aeris.net); Fred Ridder; robert at lauriston.com; framers at lists.frameusers.com; techwr-l at techwr-l.com
Subject: Re: "FrameMaker has detected a problem and must quit" Really?!

Syed,

In our case:

* The C-drive is the hard drive on our own desktop computer and is where FM is installed.
* The network drive is not a partition of the desktop hard drive, but instead a separate physical hard drive configured to be one of several in my company's network of drives.

So now my coworker will do all his work locally on his own desktop and then place the completed FM chapter on the network drive as an archive file.

-- Ken in Atlanta

________________________________
From: "Syed Zaeem Hosain (Syed.Hosain at aeris.net<mailto:Syed.Hosain at aeris.net>)" <Syed.Hosain at aeris.net<mailto:Syed.Hosain at aeris.net>>
To: Fred Ridder <docudoc at hotmail.com<mailto:docudoc at hotmail.com>>; "poshedly at bellsouth.net<mailto:poshedly at bellsouth.net>" <poshedly at bellsouth.net<mailto:poshedly at bellsouth.net>>; "robert at lauriston.com<mailto:robert at lauriston.com>" <robert at lauriston.com<mailto:robert at lauriston.com>>; "framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>" <framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>>; "techwr-l at techwr-l.com<mailto:techwr-l at techwr-l.com>" <techwr-l at techwr-l.com<mailto:techwr-l at techwr-l.com>>
Sent: Wed, February 13, 2013 2:24:07 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!
On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly <poshedly at bellsouth.net<mailto:poshedly at bellsouth.net>> wrote:
> I just learned from Adobe tech support (via phone call) that the permissions in
> FrameMaker 11.0 have been modified so that the data files should also be on the
> same hard drive where FM 11.0 is installed. Working across drives (FM here, data
> files there) is no longer an accepted practice -- at least not with FM11.
Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the “data” files are on a separate drive _on the *same* system_.

In fact, I do this right now – my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on).

And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint.

Z
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