FrameMaker 10 does not start ("licensing expired")

[Peter Hirons]

I have the same problem.  It might be New Year's Day, but I was planning
to put in a few hours' work.

 

Which number did you call Shlomo?

 

Peter

 

From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 01, 2013 9:34 AM
To: framers at lists.frameusers.com
Cc: techshoret at yahoogroups.com
Subject: FrameMaker 10 does not start ("licensing expired")

 


As of this morning, when starting FM10 a message indicating "licensing
expired" shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)

Other FM10 users in different locations encountered a similar problem.

The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a "closed for the holiday" message.

FM11, FM9 and FM8 do start as expected. 


Shlomo Perets

MicroType, http://www.microtype.com <http://www.microtype.com/>  
FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130101/52965ba8/attachment.htm>