Random links in pdf don't work, but only on RHEL 5

[Dov Isaacs]

Please repeat after me, "PDF is a binary file format!" You cannot create, edit, or in most cases readily examine a PDF file in an "text editor." And in many if not most cases, content streams are internally compressed.

In terms of Martha's original issue, in theory such cross reference links should work cross platform. If the PDF file was being corrupted going cross-platform, you'd have many more problems than hyperlinks that don't respond. Perhaps there is an issue of Reader not properly receiving the mouse clicks. An experiment you might want to try is increasing the display magnification for a page area with problematic links and see if the links still act dead. If not, my hypothesis about receiving the mouse clicks may be correct. Otherwise you may have stumbled onto a new bug which you should report to Adobe (bug report form available from the Adobe website - be prepared to provide sample offending PDF file).

            - Dov

[cid:image001.png at 01CDF500.43EF8C30]

Dov Isaacs
Principal Scientist
Adobe Systems Incorporated

+1 408.536.2896 (tel)
+1 408.242.5161 (cell)
isaacs at adobe.com<mailto:isaacs at adobe.com>

345 Park Avenue
San Jose, CA  95110-2704 USA
http://www.adobe.com<http://www.adobe.com/>






Feel free to print this e-mail if your needs dictate hard copy.
There is no need to feel guilty about printing!
Paper is renewable and recyclable.

ISAACS-MOBILE.corp.adobe.com




From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Thursday, January 17, 2013 9:28 AM
To: Martha Lee; framers at lists.frameusers.com
Subject: Re: Random links in pdf don't work, but only on RHEL 5


Is the PDF source readable in a text editor?



On Thu, Jan 17, 2013 at 5:04 AM, Martha Lee <marthaleenc at gmail.com<mailto:marthaleenc at gmail.com>> wrote:

> Hi All,

>

> I have TCS 2.5, which I use to create a large documentation set that

> includes several manuals. I created a pdf that acts as the documentation set

> overview, and it has links (cross-references in the source FM file) to major

> topics in each of the manuals. When I open the pdf on a Windows 7 64 bit OS,

> all the links in this pdf  work correctly. When I open the same pdf on a

> RHEL 5 64 bit OS, some of the links work, and some of them don't. I have

> tried recreating the cross-references in FrameMaker, and that actually did

> get rid of some of the broken links. But I still have a pesky few that I

> can't get to work.  When I say they don't work, I mean when you click on

> them, nothing happens. I'm using Acrobat Reader 9.5.3 on RHEL5 and Reader X

> on Windows. Any ideas as to why a link would work on Windows but not RHEL5?

>

> Thanks for your help.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130117/a6df2501/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 871 bytes
Desc: image001.png
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130117/a6df2501/attachment.png>