Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

[Syed Zaeem Hosain (Syed.Hosain@aeris.net)]

Thanks, Matt.

The last time I did this, I bought it at the Adobe web site (no vendors involved) ...

I did, indeed, go to licensing.adobe.com and log in, but for some reason, I cannot find the link to get to the renewal page for paying for it, etc.

Could it be a stupid browser issue? Meaning that I have to use IE or some such thing? This has happened to me recently with some other sites (I use Chrome) and getting to the links to pay and have the Javascript run properly needed to get there from IE!

Z

From: Matt Sullivan [mailto:matt at mattrsullivan.com]
Sent: Thursday, March 21, 2013 11:07 AM
To: Syed Zaeem Hosain (Syed.Hosain at aeris.net)
Cc: framers at lists.frameusers.com
Subject: Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

Hi Z,

 *   Can you contact the vendor you used to purchase the contract?
 *   I get notices from Adobe directly to update the contract...did you get the same?
 *   Did you log into licensing.adobe.com<http://licensing.adobe.com>?

-Matt
Matt R. Sullivan
co-author Publishing Fundamentals: Unstructured FrameMaker 11<http://framemaker11book.com/>
P: 714.960.6840 | C: 714.585.2335 | matt at mattrsullivan.com<mailto:matt at mattrsullivan.com>

[cid:image001.png at 01CE2625.E5177BD0]<http://twitter.com/mattrsullivan>@mattrsullivan<http://twitter.com/mattrsullivan> [cid:image002.png at 01CE2625.E5177BD0] <http://www.linkedin.com/in/mattrsullivan> LinkedIn<http://www.linkedin.com/in/mattrsullivan> [cid:image003.png at 01CE2625.E5177BD0] <http://www.facebook.com/mattrsullivan> facebook<http://www.facebook.com/mattrsullivan> [cid:image004.png at 01CE2625.E5177BD0] <http://mattrsullivan.com/> mattrsullivan.com<http://mattrsullivan.com/>

On Mar 21, 2013, at 11:01 AM, "Syed Zaeem Hosain (Syed.Hosain at aeris.net<mailto:Syed.Hosain at aeris.net>)" <Syed.Hosain at aeris.net<mailto:Syed.Hosain at aeris.net>> wrote:


Hi, all.

For some reason, I am unable to find the link and information for renewing my maintenance for FrameMaker and Acrobat at the Adobe.com<http://Adobe.com>web site.

Maybe I am overlooking something obvious, but if anybody (Adobe personnel or otherwise) can send me a URL to go to, I'd greatly appreciate it!

Thanks much,

Z

_______________________________________________


You are currently subscribed to framers as matt at mattrsullivan.com<mailto:matt at mattrsullivan.com>.

Send list messages to framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com<mailto:framers-unsubscribe at lists.frameusers.com>
or visit http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com

Send administrative questions to listadmin at frameusers.com<mailto:listadmin at frameusers.com>. Visit
http://www.frameusers.com/ for more resources and info.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130321/a64fa87b/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 1331 bytes
Desc: image001.png
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130321/a64fa87b/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 1380 bytes
Desc: image002.png
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130321/a64fa87b/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 1576 bytes
Desc: image003.png
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130321/a64fa87b/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 1222 bytes
Desc: image004.png
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130321/a64fa87b/attachment-0003.png>