Frame 11 on MacBook Pro?

[Jeff Coatsworth]

Why would you bother with FM10? All it did was fix a bunch of issues with FM9 - FM11 is definitely the way to go. If you're super desperate, maybe I can put the unpacked files up on a shared service for you to grab. Are you trying the TCS4 package or just FM11 standalone?

________________________________
From: MikeyShine [mailto:mikeyshine at gmail.com]
Sent: Tuesday, May 14, 2013 9:25 PM
To: Kristy Nolan
Cc: FrameUsers List; Jeff Coatsworth
Subject: Re: Frame 11 on MacBook Pro?

Kristy let me know if you'd rather op for FM version 10. I can get you a copy.



On May 14, 2013, at 9:04 PM, Kristy Nolan <Kristy.Nolan at wnco.com<mailto:Kristy.Nolan at wnco.com>> wrote:

Hi, guys!

Thanks for the input! Update is that I have downloaded and installed Service Pack 3 for my Windows XP, deleted all previous attempts at downloading Frame, and re-downloaded the trial using Firefox. I made sure i was strictly on a Windows side (no coherence). Result is still no Frame. I tried to ask the online support at Adobe, but he took way too long to respond (and had to catch a flight).

I'll try again when I get back home (even though my trial clock is ticking). Making it hard to rationalize the idea of purchasing this on my own dime. As much as I love Frame, I may have to move to a different paradigm.

Truly appreciate all the input!

Kristy

Kristy Nolan
Central Pubs - Flight Ops

On May 14, 2013, at 8:58 PM, "MikeyShine" <mikeyshine at gmail.com<mailto:mikeyshine at gmail.com>> wrote:

Good call Jeff I had just assumed she downloaded it though the virtual machine but I can def see where this could create a potential issue!


On May 13, 2013, at 5:10 PM, Jeff Coatsworth <jeff.coatsworth at jonassoftware.com<mailto:jeff.coatsworth at jonassoftware.com>> wrote:

<image002.jpg>
What browser are you using to download it? You probably should use Firefox from within the Windows virtual machine - I think Adobe is using 7Zip to compress the files, so under WinXP you'll need to install that to unzip it (IIRC).
From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Kristy Nolan
Sent: May-13-13 4:47 PM
To: FrameUsers List
Subject: Frame 11 on MacBook Pro?
Hi, all-
Is anyone else running Frame 11 on a MacBook Pro? If so, how did you get it to install? I am having trouble. I used to run Frame 7 on my old MacBook, so know it has worked in the past. I was able to download the trial version and have Parallels running. However when I install, it gets about 40% complete and gives me an error about a file not extracting properly from the archive and quits. I have tried re-downloading multiple times. I've tried moving all the files to an Explorer window.

Any other ideas? Please don't say move to a PC - that isn't happening. New Mac, Windows XP.
Cross-posted this to the FrameMaker LinkedIn page too.
Thanks!
Kristy
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