The Adobe credit card issue may indeed be a major issue - PLEASE READ - URGENT

Sun Oct 6 09:04:40 PDT 2013

Hi, folks.

The Adobe credit card compromise issue may be something you all want to deal with ASAP.

My son did indeed receive an e-mail from Adobe about the breach. HOWEVER, this is the most important thing. This morning, I received a fraud alert from American Express and just got off the phone with them.

Three charges were attempted today on the card that I had in place with Adobe - fortunately, all were rejected and the card now has to be replaced.

Which means I have to run around and change it everywhere that I had it set up for automated payments. And the two International trips I have coming up are going to need special handling for me to avoid having problems at airports.

Argh!

I would strongly recommend to you all that if you had a credit card on file with them, to replace your card as soon as possible. American Express is particularly good about these issues, but Visa and Mastercard are sloppy and they may not notify you about any fraud issues till you see it yourself when you get your bill. Yes, you will be protected, but the crooks may get away with some purchases first - please don't let them!

Z

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (Syed.Hosain at aeris.net)
Sent: Friday, October 04, 2013 7:05 PM
To: Alan T Litchfield; framers at lists.frameusers.com Forum
Subject: RE: Adobe was hacked

I would also add that the Adobe Cloud model subscription *requires* us to keep a credit card on file with them for their monthly charge.

My teen-age son has an Academic Creative Cloud account with Adobe for his High School class on Graphic Arts - it automatically charges a monthly amount to *my* credit card every month. This was done with the expectation that it would be secure.

*If* it has been compromised, I *sure would like to know* positively one way or another! While I have not seen any unusual charges on my credit card account (just checked), this is very important.

Changing the card number can be painful - I'd have to change a number of automatic charges that are scheduled to it.

Plus, you can have other problems. For example, problems with the airline tickets for International travel (that I have already booked for the next few months). My wife got stuck at an airport once for many hours because they would not let her transit ... she had lost her card, got a replacement, but the ticket was on the old one that she did not have anymore! I had to get Amex to write and fax a letter to the airport authorities to allow her to proceed!

Sigh ...

Z

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Friday, October 04, 2013 3:47 PM
To: framers at lists.frameusers.com Forum
Subject: Re: Adobe was hacked

The increased threat is the adoption of subscription payments where previously different mechanisms were used to pay for this stuff. Now, much is online and therefore vulnerable.

It is the point you make that is the issue (and the answer to your own question). What happens when your license expires? When a person takes the default the option to have credit card details saved and reused at renewal time, then that opens the doors for the criminal element to "have a go". That is an increased threat.

Why should we trust a corporation for whom we have no direct relationship, especially those who work within? A corporation that wants no relationship with us except to provide a product and dictates a payment method that provides the threat of harm? Yet, there is an expectation of trust when credit card and other details are provided.  
Adobe plays a patriarchal role in selectively ignoring pleas from its customers (dependants) and in return those dependants respond with increased offerings of trust and forgiveness when any kind of weakness on the part of the patriarch is displayed. Dependants are caused to question their own values and belief in the system when they ought to be questioning the system's values and making demands that services are provided so that trust is warranted.

Alan

On 5/10/2013, at 10:08 AM, Robert Lauriston wrote:

> What increased threat? Trial, subscription, and purchase are identical 
> except for if and when the license expires.
>
> On Fri, Oct 4, 2013 at 12:50 PM, Alan T Litchfield 
> <alan at alphabyte.co.nz
> > wrote:
>
>> umm, is this a good time to bring up the new subscription licensing 
>> model and its inherent weaknesses (or should I say the increased 
>> threat of harm through attack and incompetent data management
>> practices) ?

--
Dr Alan Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz

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