acrobat and reader conflicts

[Jack DeLand]

Frankly, I don’t see how Adobe gets away with this. What would be the reaction if the Microsoft Word reader was incompatible with Word? Much bad karma, most likely.  Must be the Cool Factor…. which I enjoy.

 

Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | www.linkedin.com/in/jackdeland

 

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Craig Ede
Sent: Friday, October 04, 2013 10:55 AM
To: 'Stuart Rogers'; 'Framer's List'
Subject: acrobat and reader conflicts RE: TIME URGENT ... Missing Adobe PDF printer driver

 

Well, if Reader is so incompatible with Acrobat it would be a GREAT idea if Adobe's installation software for Reader checked for an installation of Acrobat before installing itself. (Duh!) <-Hint to Adobe

 

That being said, except for this single problem I've had no other conflicts with Reader and Acrobat being installed together. But there really is no need for installing both of them. I thought I was installing only the browser plug-in when I updated via the Norton security suggestion.

 

Craig

 

From: Stuart Rogers [mailto:srogers at phoenix-geophysics.com] 
Sent: Friday, October 04, 2013 9:44 AM
To: Craig Ede
Cc: framers
Subject: Re: TIME URGENT ... Missing Adobe PDF printer driver

 

On 2013-Oct-02 11:58 AM, Craig Ede wrote:

Nonetheless, after a couple of days of attempting both FM and Acrobat updates with no change, changing the default application that opened the PDF is what finally resulting in getting a working PDF printer. It was a Acrobat update that finally did the trick, BTW, but since FM is linked to Distiller, it seems to me that should be part of its update function, but maybe not.

I'm just reporting what worked for me. Despite occasional problems like this I've never had to reinstall either application from scratch.

Another note: It was an update to Acrobat Reader 11 as a add-in to my browser through a security recommendation of my Norton security software that originally triggered the problem of losing the PDF printer.

Craig


As Dave Stamm pointed out, it is highly likely that your problem was caused by conflicts between multiple versions of Acrobat/Reader; and Dov Isaacs, Adobe's PDF guru, has warned against multiple installations countless times.

If you have Acrobat, do NOT install Reader!

http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html --

"Acrobat and Adobe Reader have numerous components that have similar functionality and can cause conflicts on a machine. The most prevalent among these conflicts involves the plug-ins for rendering PDF files in the browser, PDFMaker inside Office Applications, and the Adobe PDF printer."

Best regards,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325
 
http://www.phoenix-geophysics.com
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