Character format that won't stick

[Thomas Scalise]

Esteemed colleagues,

I am using Frame 11.0.2.384 on Windows 7.

I applied a character format (CrossRef) to text in a document. I late saved the document. When I return to Frame and open the document, the character format has reverted to the previous format. I recall having this problem before, a long time ago, and cannot for the life of me remember what to do to make the character format stick. Thanks in advance for any help you can give.

Tom Scalise
Manager, Technical Documentation

Cross Match Technologies, Inc.
3950 RCA Boulevard, Suite 5001
Palm Beach Gardens, FL 33410
U.S.A.
T   +1 561 622 5416
F   +1 561 622 9938
thomas.scalise at crossmatch.com<mailto:thomas.scalise at crossmatch.com>
[Description: Description: cid:image001.gif at 01CBDF0D.2B428620]<http://www.crossmatch.com/>


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