The font that wouldn't...

[Jeff Coatsworth]

When you created the PDF, did you tell it to embed the fonts?

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Thomas Scalise
Sent: December-30-14 10:38 AM
To: framers at lists.frameusers.com
Subject: The font that wouldn't...

Esteemed colleagues,

I am using FrameMaker 11.0.2.384 on Windows 7 Professional and using Adobe Acrobat Professional XI 11.0.6 to create PDFs.

I am implementing a new book design that uses Helvetica fonts. I was given a group of fonts to install, which I installed In Windows. Included in those fonts a font called Helvetica Condensed. Some, but not all, of the installed fonts appear in the Fonts folder in Windows on the C: drive. Each of those fonts is preceded by the letter A.  Helvetic Condensed is not one of them. I don't know why.

I see this font and a number of other Helvetica fonts in FrameMaker when I select Format/Font. When I select this Helvetica Condensed for a Head1 in Frame the heading appears in the selected font. When I make a PDF of the book, all the Head1 fonts revert to Times New Roman (the default, I assume) in the Frame document.

Can anyone give me some perspective on what is happening? I assume that the problem is occurring in Frame but I don't know why the font changes there since Helvetica Condensed is listed in Frame's fonts list. I assume that the PDF simply reproduces the font in Frame (I could be dead wrong about that). Why is the font changing in Frame when Frame allows me to select Helvetica Condensed and displays it in the text? I can change the font to Helvetica Neue Condensed and the problem goes away. However, the two fonts are not the same and the Helvetica Neue version is much more cramped in aspect.

Any advice or insight would be much appreciated. Thanks in advance.

Tom

Thomas E. Scalise
Manager, Technical Documentation
T    + 1 561 622 5416
F    + 1 561 622 9938
thomas.scalise at crossmatch.com<mailto:thomas.scalise at crossmatch.com>
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