Help with re-install on new laptop

[Jeff Coatsworth]

Contact Adobe Support - install issues are a freebie call

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jenny Hecker
Sent: July-28-14 1:14 PM
To: framers at lists.frameusers.com
Subject: Help with re-install on new laptop

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker for the first time.  I got the "Licensing has expired" message.  I ran the TCS3 update patch. I see this:  "Error loading Updater workflow."  Can anyone shed light on this?  I tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out before I finish typing the question.  I am frustrated!!!!

Thanks,
Jenny Hecker
Infor

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