Help with re-install on new laptop

[Jenny Hecker]

Yes, that's the patch I'm trying to run when I get the error message Error loading Updater workflow.

From: Alan Houser [mailto:arh at groupwellesley.com]
Sent: Monday, July 28, 2014 1:27 PM
To: Jenny Hecker; framers at lists.frameusers.com
Subject: Re: Help with re-install on new laptop

FrameMaker 10 failed globally on January 1, 2013, apparently due to a time bomb inadvertently left in the source code.

To their credit, Adobe quickly released a patch. Unfortunately, the early point of failure and cryptic error message provide no clue about the root cause, nor directions to take corrective action.

Have you tried these steps? --
http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 7/28/14, 1:13 PM, Jenny Hecker wrote:

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker for the first time.  I got the "Licensing has expired" message.  I ran the TCS3 update patch. I see this:  "Error loading Updater workflow."  Can anyone shed light on this?  I tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out before I finish typing the question.  I am frustrated!!!!



Thanks,

Jenny Hecker

Infor





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