Reproducible FM12 file corruption?

[Anjaneai S]

Hi Dan,

Thanks for bringing this to our notice.

We have been able to reproduce this at out end and a bug has been logged
for the same.

We will be fixing this issue in an update patch.

Thanks,
Anjaneai



On Sat, May 31, 2014 at 6:56 PM, Jeff Coatsworth <
Jeff.Coatsworth at jonasclub.com> wrote:

> Are you all patched up? Presuming you are, then you should submit a bug
> report for this and fire off an e-mail with your example and any error log
> to the TCS support team tcs.support at adobe.com or tcssup at adobe.com - this
> is the stuff that they need to fix this sort of thing.
>
> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of Harding, Dan
> Sent: May-30-14 1:31 PM
> To: framers at lists.frameusers.com
> Subject: Reproducible FM12 file corruption?
>
> I've been seeing occasional wonkiness (yes, I know... it's a technical
> term) since upgrading from FM10 to TCS5 (FM12), but I think I have narrowed
> at least one of them down to the point where the behavior is reproducible
> on demand, but I'll be darned if I know what is triggering it.
>
> Let's find out if it's just my installation/environment or if it affects
> others.
>
> I'm running TCS5 under Windows 7, 64-bit Enterprise.
>
> To try to eliminate character & paragraph format catalog issues and
> template anomalies, once I was able to reproduce the behavior, I tried
> doing the same in a generic FM file, and am also seeing the behavior there,
> so that's what I'm going to walk through. I've included screenshots of what
> I see along the way.
>
> 1. Create a new file using the default "Portrait" blank paper.
>
> http://www.taxschool.illinois.edu/images/fm/fm12-1.png
>
> 2. Copy in a few paragraphs of generic text (I use www.lipsum.com).
>
> http://www.taxschool.illinois.edu/images/fm/fm12-2.png
>
> 3. Save the file.
>
> 4. Place your cursor in one of the paragraphs.
>
> 5. In the Paragraph Designer, change the Spread to 1% and hit Enter to
> "Apply".
>
> http://www.taxschool.illinois.edu/images/fm/fm12-3.png
>
> 6. Save the file.
>
> 7. Press Ctrl+z to undo.
>
> 8. WHAMMO!
>
> http://www.taxschool.illinois.edu/images/fm/fm12-4.png
>
> On my system, the margins change completely, as if room for side heads was
> added. In my main working file it also put footnotes in the middle of pages.
>
> Also, it's not just any kind of change prior to a save and then undo that
> triggers the corruption. Simple text edits do not trigger it, however
> changes in the paragraph and character designers do. It's not just font
> attributes, but changing paragraph attributes and applying them, followed
> by a save and undo will also trigger the corruption. Changing the color of
> selected text via the tool palette, save, undo, will also trigger it.
>
> It appears to be the sequence of (1) anything involving changing
> *ATTRIBUTES* of text, (2) a save, and (3) an immediate undo, that triggers
> it. If I do the above steps without a save, the undo does not cause the
> corruption. It's as if reverting to a pre-save state makes FM go haywire.
>
> Now that I know what triggers the page going nuts, I now know what to
> avoid doing. I would experience this periodically since I'm a save-monkey,
> and wouldn't know what the heck was going on.
>
> Bizarre.
>
> Dan Harding
> Technical Editorial Specialist
> University of Illinois Tax School
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