Can't Generate PDF SOLVED

[Davis, David]

Ø  David, your opinions come across more like someone looking for a fight, than someone looking for an answer. Or, like some sort of odd guerrilla warfare tactic.

Oh for goodness sakes - the only reason I post on a mailing list about FrameMaker is because I have to use it every day to get my work done. I may frequently have to 'fight' with the software, but I have almost without exception found other users to be very helpful and informative, and generous with their time and expertise. I see many of us get irritated when the software doesn't work properly or isn't documented properly, or get irritated with Adobe's pricing models - but not irritated with each other.
The only exception has been Matt - I think this is the third time in the past 12 months where I've received some hissy fit personal attack from him. He seems to be outraged because I disagreed with his advice on a particular dialog box. I stand by my technical reasoning on that, although am happy to be corrected with better information (I'm only going by what the Help says, and a dimly remembered Dov Isaacs posting). Meanwhile Matt or anyone else is free to click on that dialog box as they please, to their heart's content.

David

*** Please consider the environment before printing this e-mail
From: Matt Sullivan [mailto:sullivanmattr at gmail.com]
Sent: 13 June 2014 16:09
To: Davis, David
Cc: framers at lists.frameusers.com
Subject: Re: Can't Generate PDF SOLVED


The lack of objectivity shown here, while not typical of the framers list as a whole, is frequent enough that these days I pay more attention to the Adobe User to User forums. The users there are looking for help, I can give it to them, and they're grateful. Additionally, the answers tend to be highly searchable via Google, so (to my eye) the odds of others finding the solution in the future via my posts are better.

I stand by my message on Tuesday eve; I'm happy that I could help a user, and don't much care that David was irked by a working solution.

Much was said in the last week about "being moderated" and David, your posts seem to be among those that appear 2 days after the conversation. Either you don't care as much as you claim in your messages, or you're among those who are time-delayed.

It looks like the answer to my irritation is at the bottom of my email

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If anyone needs me, I'll be over at forums.adobe.com<http://forums.adobe.com>.

-Matt


On Jun 13, 2014, at 12:45 AM, Davis, David <David.Davis at non.schneider-electric.com<mailto:David.Davis at non.schneider-electric.com>> wrote:


Well Klaus,
Put it this way:
If you were going to cook a meal,
Would you buy fresh ingredients from a shop?
Or would you go scavenging in restaurants for leftovers on people's plates?   :)

If I'm going to use some fonts in a document, I prefer to have them properly installed on my computer,
not scrape them out of the insides of a Word document that I happen to have open or whatever

Of course, everyone's individual workflows are different...
But if could only make PDFs successfully with that option selected,
I'd be looking to troubleshoot why that was.
(My guess is that they might be referenced inside an EPS graphic or something like that).

David


Message: 4
Date: Thu, 12 Jun 2014 09:33:15 +0200
From: "Klaus Daube" <frame at daube.ch<mailto:frame at daube.ch>>
To: "Davis, David" <David.Davis at non.schneider-electric.com<mailto:David.Davis at non.schneider-electric.com>>,
       framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Re: Can't Generate PDF SOLVED
Message-ID: <539957BB.10871.5AFAF3 at frame.daube.ch<mailto:539957BB.10871.5AFAF3 at frame.daube.ch>>
Content-Type: text/plain; charset=ISO-8859-1

On 6 Jun 2014 at 2:49, Davis, David wrote:


There's nothing ambiguous about that option! And it's very sensible. I
wouldn't advise anyone to deselect it. Otherwise, Distiller can create
a PDF which references fonts which are only present in a document
that's currently open and loaded in RAM on your PC. It is likely these
will not embed properly and so you will be creating a PDF that has
limited portability.

David, sorry to have a counter-view:

In the past 17 years of using FM and Acrobat I always got incorrect pdfs with this option checked. Until Acrobat 9.5 it was (re)set with every update of Acrobat and I had to uncheck it frequently.
However, the effect from checking or unchecking this option may depend on the system (or more sarcastic: from the water level in the toilet).
I wonder what 'our' expert at Adobe (Dov Isaaks) says about this option.

Klaus Daube


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