Turkish Font Issue

[Stuart Rogers]

On 2014-Mar-14 12:21 PM, Alan Salo (Ariens Plant 1) wrote:
>
> Happy Friday!
>
> My team is using FrameMaker 11 to build our international manuals.
>
> This problem occurs on two of the workstations:
>
> When using Adobe Distiller to print a Turkish-language file to a PDF 
> we have font errors where certain characters do not distill correctly 
> and appear as boxes. The fonts used in the FrameMaker file are Arial 
> and Arial Unicode and they display correctly in the Frame file. We get 
> no error messages in the Distiller log files.
>
> Two other workstations distill the file without issue. The font set 
> from the working stations has been copied to the non-working stations 
> but does not make a difference.
>
> We’ve tried printing using the Adobe PDF printer and unchecking the 
> “Rely on system fonts only; do not use document fonts” box with no 
> success.
>
> All other 16 languages distill without issue.
>
> Any clues are appreciated.
>
> Cheers,
>
> Alan
>
>

Perhaps you could try copying the .joboptions file from the working to 
non-working computers?

And Dov Isaacs of Adobe recommends:
Embed all fonts
Subset Embedded Fonts = Percent of characters used is less than 100%
If Embedding Fails, Cancel Job
Always Embed - none
Never Embed - none

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

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