Can't activate FM 11...

[Jeff Coatsworth]

Isn't there a Help > Activate/Deactivate menu item?

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Karen Robbins
Sent: May-14-14 10:07 AM
To: Syed Zaeem Hosain (Syed.Hosain at aeris.net); framers at lists.frameusers.com
Subject: RE: Can't activate FM 11...

That's what I expected, but no, it doesn't.

--Karen

At 6:47 PM -0700 5/13/14, Syed Zaeem Hosain (Syed.Hosain at aeris.net<mailto:Syed.Hosain at aeris.net>) wrote:
As I recall, FrameMaker prompts you every time you start the program to either continue in trial mode, or enter a serial number.

Does that not show up?

Z

From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Tuesday, May 13, 2014 4:06 PM
To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Can't activate FM 11...

My IT person installed a licensed copy of FM11 on my colleague's computer. I am the keeper of license info for our unit. Since I wasn't around, he installed as a trial version. Now we cannot figure out how to activate it... no evidence of any screen or window in which to register, activate, enter a serial number, etc.

In the past, we've done this in one step so although I can't remember exactly how it goes, I know there's a place to enter all the appropriate stuff. Where oh where is it?

Thanks much,

Karen

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