On Book Update, FM 12 deleting networked files created in FM 9

[Stephen O'Brien]

Hi,

This FM 12 problem is explained clearly by a posting by Veronica Kutt of Front Runner Training (I have the identical problem of files being deleted on book update, still occurs with latest patch):

FrameMaker 12 seems to be deleting files from their network drive during the Update Book function, not just the file itself, but the backup version too.

FrameMaker 10 files had been opened and re-saved as FrameMaker 12. Then, in a subsequent update of the book file, FM reported that it could not find a certain file, and the icon for that file in the book file turned into a question mark. On inspection of the folder that should contain the file, the file was gone, as was the .backup.fm version of the file. It is my assumption that this problem occurred during a book update, although it is remotely possible that the problem occurred while saving the files from Frame 10 to Frame 12.

Have you seen this?

Thanks,
Stephen O'BRIEN
Coordonnateur de la qualité documentaire et rédacteur technique senior | Quality Coordinator for Documentation and Senior Technical Writer
InnovMetric Logiciels | Software
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