PDF problems

[Alan Houser]

This is a vexing type of problem. It may be a non-obvious corrupt 
graphic or other object. I recommend "divide and conquer", either in 
FrameMaker 12 or in Acrobat.

- Split the file in half.
- Identify the half-file that produces the error.
- Split the error-prone half-file again.
- Repeat until you've identified the page/object that is causing the error.

As David Spreadbury suggests, if the printer can tell you the page that 
invokes the failure, start looking there.

-Alan
----

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 5/21/15 9:21 AM, Alan Salo (Ariens Plant 1) wrote:
>
> Hello all,
>
> I have a problem that is perplexing me.  There are two PDF files that 
> our printer cannot compose to get them on the press. They say that the 
> files are unsupported file type or damaged.
>
> As background we send numerous files to them weekly, all using the 
> same process with no issues. It’s just these two. I get no error 
> messages or anything unusual when I update the books.
>
> They are English/French and Spanish versions of the same manual, so 
> share the same graphics. One is 58 pages and the other 32; not huge 
> files. There are five conditions in the books. All but two are turned off.
>
> All graphics are referenced; tif and eps. I’ve gone through the 
> manuals and opened and resaved every graphic but that did not help.
>
> We create in FM12, generate a postscript file and then distill that to 
> a pdf using Acrobat distiller.
>
> Any troubleshooting suggestions would be appreciated!
>
> Alan
>
> *____________________________________*
>
> *Alan Salo*|/Manager, Technical Publications/
>
> /Ariens Company /|/www.ariensco.com <http://www.ariensco.com/>///
>
> /(920) 756-4384 /|///asalo at ariens.com <mailto:asalo at ariens.com>///
>
>

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