Adobe Customer Care-less - Yet another round

Robert Lauriston robert at lauriston.com
Sat May 30 11:31:45 PDT 2015


Having knowledgeable, senior employees monitoring and posting in a
public forum is a very efficient use of tech support resources.

On Sat, May 30, 2015 at 11:22 AM, Tori Muir <tmuir at spot-on-creative.com> wrote:
> Well.. yes and no. It's ridiculous that a paying customer of so many years
> can only get timely, competent assistance by venting in a forum.



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