Adobe Customer Care-less - Yet another round

[Michael Norton]

Yes it is - and thanks to the Adobe folks who monitor this list and who are typically very helpful.

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Date: Sat, 30 May 2015 11:31:45 -0700
From: Robert Lauriston <robert at lauriston.com>
To: "framers at lists.frameusers.com" <framers at lists.frameusers.com>
Subject: Re: Adobe Customer Care-less - Yet another round

Having knowledgeable, senior employees monitoring and posting in a public forum is a very efficient use of tech support resources.

On Sat, May 30, 2015 at 11:22 AM, Tori Muir <tmuir at spot-on-creative.com> wrote:
> Well.. yes and no. It's ridiculous that a paying customer of so many years  can only get timely, competent assistance by venting in a forum.



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