[Framers] Adobe Webinars Impossible

Caroline Tabach Caroline at radcom.com
Sun Aug 28 00:59:15 PDT 2016


I also had problems, when clicking on a link to an old video and finding it was not accessible from anywhere


Caroline Tabach
Technical/Marcom Writer
Tel: +972-077-7745-042| caroline at radcom.com | www.radcom.com



-----Original Message-----
From: Framers [mailto:framers-bounces+caroline=radcom.com at lists.frameusers.com] On Behalf Of Carol J. Elkins
Sent: Wednesday, August 24, 2016 21:50
To: framers at lists.frameusers.com
Subject: Re: [Framers] Adobe Webinars Impossible

Ditto Rick's comments. Having to "register" for a webinar that I know is recorded is confusing, and I had to be really persistent to get to the place where I could actually view the video. In the previous iteration of Adobe's pages for webinars, I didn't mind having to enter my Adobe ID because at least the fields would populate with my member info. And I only had to do it once, as I recall. I could register for a series of webinars and only need to enter my ID once.

Also, the selection of webinars is much poorer than it had been when Max Hoffman was the product evangalist. I'm not interested in structured Frame so the pickings have been limited. I watched recordings of several European/Scandanavian webinars that were good, but there was limited notification of their availability.

I miss Max. I miss feeling like Adobe values its users' loyalty. I miss Adobe not using this Framers group to announce new webinars. And I hate having to tell yet another Adobe marketer to respect my repeated request to be removed from their caller list.

End vent.

Carol

At 12:26 PM 8/24/2016, Rick Quatro wrote:
>Does anyone else find it nearly impossible to view past Adobe Webinars? 
>I registered to see "Be a migration wizard: Transition XML Files 
>Smoothly from Arbortext to FrameMaker" after the event and I received 
>an email that said Click here to see the recording. However, the link 
>takes me back to the registration page. I fill out the registration 
>page again--why so many questions and why can't it remember my previous 
>answers?--and I still don't get a link to the recording. Come on Adobe, you can do better than that.
>Stop trying to mine people for information every time they want to 
>watch a webinar recording. Do what the other vendors do: have a page 
>that lists all past webinars so people can easily see them.
>
>Rick Quatro
>Carmen Publishing Inc.
>585-366-4017
>rick at frameexpert.com

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