[Framers] FrameMaker and Salesforce

[Ben Allums]

On 3/9/2016 3:03 PM, Art Campbell wrote:
> Yves, I helped John put together his solution, and while Salesforce may use
> DITA for its own doc, to import into the Knowledge product (this is not the
> parent Salesforce product), you have to package the content in a suitable
> format for importing into a proprietary database using well formed HTML and
> package it in small chunks, with a CVS map file, into a ZIP that the
> Knowledge import tool can parse.
>
> It isn't anywhere nearly as easy as just picking the right standard to
> adhere to and to which to prep the documentation unless you're writing in a
> database-based system already.
>
> It can be done, and John's solution is as elegant as it's likely to get...
> but it's still a lot of hoops.

Oh?  I'd be interested in learning more about it.

> The real solution is to lean on Adobe to support database export or a
> database CMS such as WordPress as a Publishing target.

Or try dropping by an ePublisher Study Hall session and we can take a 
crack at it.


Ben Allums
allums at webworks.com
512-381-8885