[Framers] What causes documentation to fail

john.x.posada at us.hsbc.com john.x.posada at us.hsbc.com
Fri May 20 09:48:36 PDT 2016


Hi, guys...by end of today, I need to present to my manager a few bullet
points for a presentation she is doing on Monday.

The subject is: "What Causes Documentation to Fail"

I've started with a few points:

   Not writing to a well-understood target audience
   Including too little or too much information
   Failure to bring documentation into the project early enough in the
   project
   Failure to establish a governance, review, and approval structure
   Lack of clear  roles and responsibilities
   Belief that “anyone can produce acceptable documentation”
   Lack of feedback early enough in the process to implement without
   wasting a large amount of work and/or affecting deadline
   Scope creep

Anyone want to add more to the list?


John X Posada
SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
America Holdings Inc
330 Madison Ave., NY NY
                                                                    
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