[Framers] how to get Acrobat (shared review) to prompt for password ?

[Monique Semp]

> If you right-click on the folder the PDF is in (on the server), do you get 
> the option to "Restore previous versions"? That should be an option for 
> either your local drive or the network.

> If no one has any of the other files in that folder open, I would move the 
> contents elsewhere, restore the folder, then move the contents (except the 
> PDF) back in and override everything.

Ah, I see. I do have previous versions of the PDF, and can restore them. So 
I did. But not surprisingly, this didn't help. The PDF is on my *local* 
drive. The only thing on the network drive are the comment files (one folder 
for each shared review doc, and in the folders are the XML files for each 
reviewer's comments).

The problem is that when opening the PDF from my local drive, Acrobat is 
supposed to connect to the shared review server, but all it displays is the 
"Adobe Acrobat DC cannot connect to the Review Server: <review server>" 
message. Acrobat refuses to display the dialog where I can actually enter 
the password.

So there must be something else (outside of the specific PDF) that prompts 
Acrobat to ask for server connection credentials. No matter which shared 
review PDF I try to open, even ones that I haven't used in a long time, I 
have the same problem.

But thanks for your suggestions,
-Monique