[Framers] OFF TOPIC, Translation Need.

Craig, Alison acraig at bkultrasound.com
Wed Jul 26 14:52:32 PDT 2017


I've conversed with more than a dozen LSPs over the years (I did a big RFQ for comparison purposes at one point) and I've never dealt with a company that couldn't work with Frame files. When we switched from Word to Frame back in 2009, there wasn't so much as a hiccup. I've always received completed files in their original format.

This is where selecting an LSP with ISO certification is a good idea as they're likely to be big enough to work with any/all standard TechComm formats. They'll also have a process for selecting translators with qualifications in relevant businesses (eg, medical devices or aeronautics).

Additionally, someone mentioned something about company heads at a US-based firm speaking the language in question. IMO, this isn't relevant unless they're part of the project team and (perhaps) perform proofing duties in post-translation verification.

When done properly, German translations will be sent to a translator living in Germany (or Austria if you're looking for Austrian German). Professional translators are supposed to live in the country where they speak the translation language. ISO certified firms will have this as a hiring requirement.


Alison Craig
Technical Documentation Specialist
BK Ultrasound | acraig at bkultrasound.com

From: Framers [mailto:framers-bounces+acraig=bkultrasound.com at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain
Sent: Wednesday, July 26, 2017 1:43 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] OFF TOPIC, Translation Need.

Others have recommended companies for German translations, so I will only add/ask a few things here.

More than a decade ago, we searched for a company to whom we could send FrameMaker documents directly and have them provide translated docs in FrameMaker format back to us.

This was not easy, since companies doing translations into Spanish (our need) did not have FrameMaker, but we finally chose one that was willing to invest in that tool, they bought their own license, etc.

So, we used Comosa Translations in Mexico (http://www.proz.com/profile/2522), and only stopped when I decided to stop using FrameMaker and we also didn't need Spanish translations anymore.

Z

-----Original Message-----
From: Framers [mailto:framers-bounces+syed.hosain=aeris.net at lists.frameusers.com] On Behalf Of Wroblewski, Victoria
Sent: Wednesday, July 26, 2017 01:22 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com><mailto:framers at lists.frameusers.com%3e>
Subject: Re: [Framers] OFF TOPIC, Translation Need.

We go with a company called TrueLanguage based out of the Atlanta area. http://www.truelanguage.com/

Bonus for you if specific needs for German translations, two of the heads of the company are fluent in German.

- V

-----Original Message-----
From: Framers [mailto:framers-bounces+victoria.wroblewski=necect.com at lists.frameusers.com] On Behalf Of John Sgammato
Sent: Wednesday, July 26, 2017 2:02 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com><mailto:framers at lists.frameusers.com%3e>
Subject: Re: [Framers] OFF TOPIC, Translation Need.

We've been very happy with globalvision: https://globalvis.com/

On Wed, Jul 26, 2017 at 2:04 PM, Craig, Alison <acraig at bkultrasound.com><mailto:acraig at bkultrasound.com%3e>
wrote:

> Before we were purchased by Analogic Corp in 2013, my (medical device)
> company used http://www.adt-international.com/en/ for 7 years. ADT
> (formerly Anthea Languages) is located in France. I was always very
> happy with their work.
>
> Since 2013, our translation is handled out of our Copenhagen office
> and they use http://www.nlgworldwide.com/translations and are
> extremely happy with them. Their headquarters happen to be in Germany,
> but the translations are managed out of Greece.
>
> There are many other good companies out there - this one also comes to
> mind http://www.transperfect.com/. However, full costs vary radically
> from firm to firm.
>
> I recommend that you create a "test" package with a request for
> quotation and send it to at least 5 Language Service Providers (LSP).
> Ask them to spell out all their costs so you can compare them. Price
> per word is important, but it's only part of the cost.
>
> Depending on the business, you may need an LSP with ISO certification
> and that can handle your specific industry - not all LSPs are created
> equal, so choose wisely.
>
> Alison Craig
> Technical Documentation Specialist
> BK Ultrasound | acraig at bkultrasound.com<mailto:acraig at bkultrasound.com>
>
> (Contact info good until July 31, when most of my office is being laid
> off.)
>
> From: Framers [mailto:framers-bounces+acraig=bkultrasound.com at lists.
> frameusers.com] On Behalf Of Richard Melanson
> Sent: Wednesday, July 26, 2017 10:37 AM
> To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
> Subject: [Framers] OFF TOPIC, Translation Need.
>
> Hello Framers,
>
> Anyone want to recommend a good translation company. Going to start
> with German.
>
> Thank you All.
>
> Rick
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