[Framers] OT Followup: Stopping Adobe's auto install of Reader DC

[Stefan Gentz]

Hi Frank,

I'd like to follow up with you on this. Could you please get in touch with me so that we can investigate this together?


Regards,
Stefan Gentz
Global Evangelist, Technical Communication
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On 7 Mar 2017, at 22:19, Frank Stearns <franks at pacifier.com<mailto:franks at pacifier.com>> wrote:

I'm cautiously optimistic that this particular zombie beast has finally been destroyed.

The unwanted install of DC happened twice more since my last post, and in a rage I went to vent at Adobe support. Of course, one is not allowed to contact them for such a lowly product (or not having parted with cash earlier), but a few posts in the "forums" section led me to look at the windows Task scheduler. Interesting critter.

Sure enough, our delightful friends had entered a task to update Reader at EVERY login. I'm not familiar with the nuts and bolts of the scheduler, but apparently there are no settings to notify the user, the task "just happens". (Or, if such notifications are possible, they were certainly disabled for this task.)

With MUCH GLEE, I found the command to DELETE this task, and happily did so. I confirmed that the Reader Update task is no longer in the task list for this system.

So, we'll see just how much of a horror movie is rolling here, and whether or not I'm updated to DC again. If so, I won't need to email; you'll *hear* me scream from thousands of miles away.

A note to Adobe if you're listening: please don't do things like this. Such actions only alienate people.

Frank
Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
*** IXGEN 7-10 for FrameMaker 10-15 HERE! ***
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