[Framers] FM 2017 Feature Request: Restore color and scaling to menu icons
Stefan Gentz
gentz at adobe.com
Thu Mar 16 18:12:46 PDT 2017
I understood this, Lin.
That's why I wrote:
We will discuss this over the next weeks internally and explore the possibilities to satisfy the wishes from both user groups – those who like the colored icons and those who prefer uni-colored icons.
The change to make FrameMaker compatible with high-res / high-dpi, scalable screens was a very heavy, but necessary and unavoidable investment. And the decision for the icons was to focus on one "theme", based on Adobe internal requirements, extensive market research, customer interviews and user feedback and involved UI and UX experts.
Also, please understand, that due to huge the amount of icons (and every single of them in multiple sizes) providing both uni-colored and multi-colored would have been a substantial effort. Due to the changes in the UI technology all icons had to be created from the scratch.
And after all we need to carefully balance between "cosmetic" dicersity and other all the other important wishes and requirements from the community.
We all know how it is: When we invest now in colored icons because 33 users have voted on a bug report that it is important for them, thousands of other users will come and say: What the heck, why are you wasting your efforts on the color of icons instead of bringing us feature a, b, c, d that we are asking for since xy?
But don't get me wrong now, please. As I said, we appreciate the feedback from the frameusers community. And we heard you loud and clear. And as I said we will discuss it internally over the next weeks and explore what we can do to make you as our core group of users happy :-)
Regards,
Stefan Gentz
Global Evangelist, Technical Communication
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On 17 Mar 2017, at 01:26, Lin Sims <ljsims.ml at gmail.com<mailto:ljsims.ml at gmail.com>> wrote:
FrameMaker 2015 provided the OPTION to use either unicolor or colored icons
in the menu bar, and also to scale the menu bar icons larger. FrameMaker
2017 doesn't have the option available anymore.
I don't understand why providing that as an OPTION was taken away, since
that allowed those who like color or larger scale icons in the
menu/toolbars to have them, and those who prefer to have them look like the
interface in other Adobe products to have that.
I don't think anyone here is asking that the menu/toolbar interface be all
one way or all the other. We're asking that both ways be available, as they
were in FM2015, so that we can make a choice regarding how we prefer them.
On Thu, Mar 16, 2017 at 7:40 PM, Stefan Gentz <gentz at adobe.com<mailto:gentz at adobe.com>> wrote:
Hi all,
we heard you!
Thanks for all your feedback on the new icon design. We do appreciate your
feedback.
As you might imagine, we did not take the decision to go for a uni-color
design easy and a lot of considerations and user feedback went into this.
And yes, there was a diverse feedback from users: Some users liked the
colored icons (for reasons many if you mentioned here as well) and strongly
encouraged us to keep the colored icons, others preferred a uni-color
design as they are used to it from other Adobe Apps and because they
preferred a more "calm", less "distracting" working environment and
strongly encouraged us to go for this. Also there is a wide range of users
worldwide throughout many countries and cultures and age groups with a wide
range of expectations.
And no, we did not "dismiss and belittled" feedback in the prerelease
phase. But the feedback came in a very late phase and there was no time
left to take this into consideration. There are hundreds of icons and the
majority of them are in multiple sites for the new high-dpi screen
compatibility. It's nothing that can be done "overnight".
Again, we did hear you and understand that there is a wide range of
personal preferences and tastes. We will discuss this over the next weeks
internally and explore the possibilities to satisfy the wishes from both
user groups – those who like the colored icons and those who prefer
uni-colored icons.
By the way, my personal take on this is: I like the uni-color design and
prefer it over the colored icons. I like it, because it's more calm and
allows me to focus more on the content and get less distracted by a big
bunch of "candy-colored" icons (yes, Matt Sullivan, I know … ;-)).
I'm just used to this style as I also work every day in PhotoShop,
Illustrator and InDesign as well. And I'm used to it, as many modern apps,
tools, systems all have this kind of design. I just like it and it's for
sure a personal preference.
By the way, I work with FrameMaker intensively for more than 20 years and
have pushed out several million of pages and went through all the UI
changes over the last ten product generations. And personally I think the
new FM 2017 UI is the best FrameMaker ever had – in terms of logical
enhancements and restructuring, terminology enhancements and consistency,
user-friendliness and productivity enhancements and technical advancements
(I'm running FM on a modern high-dpi screen and LOVE the crystal clear,
sharp UI and text editing).
But again, that's just my personal 2 cents as a hardcore and long-term
user ;-)
Regards,
Stefan Gentz
Global Evangelist, Technical Communication
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On 16 Mar 2017, at 18:38, Lin Sims <ljsims.ml at gmail.com<mailto:ljsims.ml at gmail.com><mailto:lj
sims.ml at gmail.com<mailto:sims.ml at gmail.com>>> wrote:
For those who might be curious, we're up to 32 votes!
On Tue, Mar 14, 2017 at 3:50 PM, Lin Sims <ljsims.ml at gmail.com<mailto:ljsims.ml at gmail.com><mailto:lj
sims.ml at gmail.com<mailto:sims.ml at gmail.com>>> wrote:
And pretty soon they may think you've started a movement.
On Tue, Mar 14, 2017 at 2:39 PM, Craig, Alison <acraig at bkultrasound.com<mailto:acraig at bkultrasound.com><
mailto:acraig at bkultrasound.com>>
wrote:
I voted for both of them.
Very timely as well - having just had an ophthalmology appointment this
morning for my old and tired eyes. ;-)))
Alison
From: Framers [mailto:framers-bounces+acraig=
bkultrasound.com at lists.frameusers.com<mailto:bkultrasound.com at lists.frameusers.com><mailto:bkultras
ound.com at lists.frameusers.com<mailto:ound.com at lists.frameusers.com>>] On Behalf Of Lin Sims
Sent: Friday, March 10, 2017 6:37 AM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FM 2017 Feature Request: Restore color and scaling
to menu icons
Direct link to Dave Stamm's request is:
https://na01.safelinks.protection.outlook.com/?url=
https%3A%2F%2Ftracker.adobe.com<http://2Ftracker.adobe.com>%2F%23%2Fview%2FFRMAKER-
2451&data=02%7C01%7C%7Cb10d4d8d752648c5788a08d46c934ae6%
7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636252827264834403&sdata=
JiIxwuDihAvXnnzyq0LGNwxcEIpmC6LPkZz%2BAwOEhoY%3D&reserved=0
(Dave, your link takes us to the fill-in form, not to your specific
request.)
On Fri, Mar 10, 2017 at 8:59 AM, Stamm, David <David.Stamm at gd-ms.com<mailto:David.Stamm at gd-ms.com>
<mailto:David.Stamm at gd-ms.com>
<mailto:David.Stamm at gd-ms.com%3e> wrote:
2017-03-10-05T14:00Z
Well, disappointingly but not surprisingly, my feature request did not
survive the transition to Adobe's new setup.
So, I just submitted it again.
At https://na01.safelinks.protection.outlook.com/?url=
https%3A%2F%2Ftracker.adobe.com<http://2Ftracker.adobe.com>%2F%23%2Fadd_feature&data=02%7C01%7C%
7Cb10d4d8d752648c5788a08d46c934ae6%7Cfa7b1b5a7b34438794aed2c178de
cee1%7C0%7C0%7C636252827264834403&sdata=1%2BXyjsi8w8rLFHHB%
2B1hCMWokuG7GjjWC7fZ7NtmSMLQ%3D&reserved=0 , the "Bug Id" is
FRMAKER-2451.
Thank you for your support.
Regards,
Dave Stamm
Information Engineer
-----Original Message-----
From: Framers [mailto:framers-bounces+david.stamm=gd-ms.com<http://gd-ms.com><http://gd-ms.
com>@lists.
frameusers.com<http://frameusers.com><https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fframeusers.com&data=02%7C01%7C%7Ca7c76f2bca1e4070cd4008d46ccc4dd9%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636253072122019499&sdata=qOTLmcx065SwupV9edKesBomn5UNAJgGSrfui3Dtqxk%3D&reserved=0>] On Behalf Of Lin Sims
Sent: 2017-03-09-Thursday 15:33
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FM 2017 Feature Request: Restore color and
scaling
to menu icons
Send me the link, Dave, I'll vote for yours, too!
On Thu, Mar 9, 2017 at 3:16 PM, Stamm, David <David.Stamm at gd-ms.com<mailto:David.Stamm at gd-ms.com>
<mailto:David.Stamm at gd-ms.com>
<mailto:David.Stamm at gd-ms.com%3e>
wrote:
2017-03-09-04T20:15Z
I, too, voted in favor of your request. I also pointed out that your
request is analogous to my request to enlarge the typeface in the
dialog box for index entries. Good luck.
Dave Stamm
Information Engineer
-----Original Message-----
From: Framers [mailto:framers-bounces+david.stamm=gd-ms.com<http://gd-ms.com><http://gd-ms.
com>@lists.
frameusers.com<http://frameusers.com><https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fframeusers.com&data=02%7C01%7C%7Ca7c76f2bca1e4070cd4008d46ccc4dd9%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636253072122019499&sdata=qOTLmcx065SwupV9edKesBomn5UNAJgGSrfui3Dtqxk%3D&reserved=0>] On Behalf Of Lin Sims
Sent: 2017-03-09-Thursday 13:14
To: Frame Users
Subject: [Framers] FM 2017 Feature Request: Restore color and scaling
to menu icons
I recently purchased FM 2017 for myself at home, and was most
displeased to see that the menu icons had been returned to the
"corporate standard" of tiny and faded, so that they are difficult to
distinguish. This is causing me some eye strain, and I'm not at all
happy about it.
I've put in an official feature request with Adobe, and I'm hoping at
least some of you agree with me and would be willing to vote for the
request.
I am told that the complaints of the pre-release participants on this
subject were "dismissed and belittled"; perhaps if more users let
Adobe know that this is a real issue they'll listen this time.
Frankly, I don't understand why they didn't listen to the testers who
complained. It seems like poor customer service to me.
Here's a link to the request if you want to vote on it.
https://na01.safelinks.protection.outlook.com/?url=
https%3A%2F%2Ftracker.adobe.com<http://2Ftracker.adobe.com>%2F%23%2Fview%2FFRMAKER-
2449&data=02%7C01%7C%7Cb10d4d8d752648c5788a08d46c934ae6%
7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636252827264834403&sdata=
a8Xv2CwRhnL36Hxpyl5ls6yRBLcLFMi6L0zVOJtjlrM%3D&reserved=0
--
Lin Sims
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