[Framers] Framers Digest, Vol 134, Issue 6
cuc tu
cuc2u at hotmail.com
Wed May 10 14:32:00 PDT 2017
Thanks, All.
Well, I concede I did a poor job presenting. Pressed for time and interruptions, so I just fired it off. A name for someone who is someone...
The kids liked the video, and I've heard the story in kind. It's a good lesson in so many ways. If I take what you all are saying at face value, I can stop now because everyone already has their own system/tool, and I am not in a central governance position. We know what our customers want and need, we just need to figure out how to make it accurate, all the time, everywhere, and it has be done fast. That implies a cost and something more.
This should quickly bypass the tool discussion and touch obvious organizational issues. Things are changing even as this discussion is taking place. There is an old adage that comes to mind about not being part of the solution. The IT group would implement SAP ERP in due time and then I would likely pursue IXIASOFT and start learning what I need to do to get my content ready for a smooth transition. (every time I talk about this, FrameMaker ends up not being part of the solution, and it really does not have to be)
So, about that content strategy? When I asked our director of marcom what she means when she talks about content marketing, she said there was plenty of info online if I want to research it, and then went back to counting how many webinars, podcasts, videos, and other marketing collateral pieces they are going to publish this year. I have to be fair though, I did get Pardot's "Content Marketing Mix" slide (Google images will produce that). My particular deliverable is low on the Leads scale.
Thanks again,
cuc
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Today's Topics:
1. Re: OT: CMS Scope (Wim Hooghwinkel - idtp)
2. Plugins no longer work after installing Fm 14.0.1 (Yves Barbion)
3. Re: Plugins no longer work after installing Fm 14.0.1
(Rick Quatro)
4. Re: Plugins no longer work after installing Fm 14.0.1
(Kunal Saini)
5. Re: Plugins no longer work after installing Fm 14.0.1
(Rick Quatro)
6. Re: OT: CMS Scope (Peter Gold)
----------------------------------------------------------------------
Message: 1
Date: Wed, 10 May 2017 10:44:06 +0200
From: Wim Hooghwinkel - idtp <wim at idtp.eu>
To: Framers <framers at lists.frameusers.com>
Cc: cuc2u at hotmail.com
Subject: Re: [Framers] OT: CMS Scope
Message-ID: <C1F1DD19-6507-4A5A-B5D5-7ED7108AC168 at idtp.eu>
Content-Type: text/plain; charset=utf-8
Hi, you didn?t mention your name,
what you describe is very organization centric. Try to look at it form a client perspective, from the users point of view.
What do your users need? What do your clients need, both new and existing ones? That should be the staring point and, if you do that right, it will give enough ROI arguments to defend the idea of a unified content strategy. And think about content services.
And, by the way, there?s no such thing as an Enterprise CMS that will cover all. Let everyone use their own systems but govern it centrally.
Kind regards,
Wim Hooghwinkel
Information Energy, <http://www.informationenergy.org/program/> 17-18 mei 2017 in Utrecht!
FontoXML <http://www.fontoxml.com/> | DITAToo <http://www.ditatoo.com/> | FrameMaker <http://framemakerspecialist.nl/>
DITAToo DITA CMS: Your Easy Entry to DITA and Affordable ...<http://www.ditatoo.com/>
www.ditatoo.com
DITAToo DITA CMS Features DITAToo DITA CMS provides comprehensive features that let you effectively share, reuse, manage, and publish DITA content.
iDTP - FrameMaker Specialist<http://framemakerspecialist.nl/>
framemakerspecialist.nl
About. iDTP is a consulting company for technical and non-technical information development. iDTP is: Wim Hooghwinkel, Adobe Certified Expert in FrameMaker.
>
> Hi All,
>
> What is the typical scope of coverage for an enterprise CMS? I'm trying to establish ROI and just cannot see it for me as a tech writer in the environment I'm in. Should a CMS only attempt to cover tech pubs? I admit that I cannot see how it is possible to bring in all of the content sources from all of the completely disconnected groups into one system and have that facilitate any level of productivity. I do not see any possible return unless all of the content sources feed the same system and support all of the mechanisms (metadata, etc.) that would be required.
>
> We have several CMS and approaches to managing our IP, and you will easily see that when something like a small accessory piece is discontinued or changes, it is a monumental effort just to identify where that topic may be discussed. The rest of this just illustrates the environment and sources of content.
>
> SharePoint for the Intranet. IT bought the license, only certain modules, and turned it loose to each department head to manage their own Intranet space. It is an ad-hoc nightmare, not to mention that only about half the departments moved their content into SharePoint so there is a mix.
>
> TeamSite to SiteCore for the website. This provides a form interface for the person that enters page content and downloadable content. They are fed information off-the-cuff by product marketing managers. There is no mechanism for content reuse at all. It is an equal nightmare.
>
> The mechanical group has a "vault" that requires SolidWorks to access. There is no file-level access that I can see. There is something similar for the electronic design group. The programmers use a GIT repository. All of the designs (PDF files) and software deliverables (executable/installation code) ultimately gets manually copied to an accessible network folder under and managed by corporate engineering services (CES).
>
> The production lines and our customer service group use whatever they want, depending on the person, to develop mfg/assembly/test procedures, training programs, etc. These are archived in department folders and managed by those individual teams and may include videos, podcasts, webinars, PowerPoint, Word, PDF, etc...
>
> The design engineers write design concepts such as theory of operation, presentations, white papers, and other deeply technical stuff, using whatever they want and keeping wherever (local HDD, random network). The product marketing engineers/product managers write sales guides and application notes, and support all user/marketing content. These teams pass their deliverables directly to the Marketing/Web teams. The project managers are using OneNote to collect project activities and all related documents that may include Excel, Word, PPT, etc. files, or links to network folders and other Intranet locations.
>
> Marcom uses Adobe creative suite, mostly InDesign and primarily contract the work out. There is also all of the typical marketing stuff like banners, magazine articles, video, webinars, etc...
> The Pubs group uses unstructured FrameMaker and an old-fashioned book paradigm to create user manuals, and they are directly under Marcom. There are only a couple writers and each has their own product lines. Content re-use mostly comes in the form of a document that covers a particular topic or technology. For example, all of the boiler plate type stuff is in a separate guide that is associate with a number of like products.
>
> Anything requiring revision control is managed in a Unix based ERP system that also manages inventory, BOM structures, order entry, etc. There is a "corporate" element of content as well.
>
>
------------------------------
Message: 2
Date: Wed, 10 May 2017 13:33:28 +0200
From: Yves Barbion <yves.barbion at gmail.com>
To: framers at lists.frameusers.com
Subject: [Framers] Plugins no longer work after installing Fm 14.0.1
Message-ID:
<CAMa27EyGMJTE5Gyr4LYHGnBg_xLy8bCpXuYnxfVK6YtgVNQ=oA at mail.gmail.com>
Content-Type: text/plain; charset=UTF-8
Hi group
I had plugins for Fm 2017 which worked fine in 14.0.0 but installing 14.0.1
seems to have killed them:
"Cannot initalize API client...."
Is anyone else seeing this?
Cheers
Yves
------------------------------
Message: 3
Date: Wed, 10 May 2017 07:42:10 -0400
From: "Rick Quatro" <rick at rickquatro.com>
To: "'An email list for people using Adobe FrameMaker software.'"
<framers at lists.frameusers.com>
Subject: Re: [Framers] Plugins no longer work after installing Fm
14.0.1
Message-ID: <004b01d2c982$7706c6f0$651454d0$@com>
Content-Type: text/plain; charset="us-ascii"
Hi Yves,
Yes, this has happened to me with one of the FrameScript DLLs and others
have complained on the Adobe Forums as well.
https://forums.adobe.com/thread/2311198
Cannot initial API client in patched FM 2017 |Adobe Community<https://forums.adobe.com/thread/2311198>
forums.adobe.com
0 Replies Latest reply on May 3, 2017 8:36 AM by Lynne A. Price . Cannot initial API client in patched FM 2017
Rick
Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-366-4017[X]
-----Original Message-----
From: Framers
[mailto:framers-bounces+rick=rickquatro.com at lists.frameusers.com] On Behalf
Of Yves Barbion
Sent: Wednesday, May 10, 2017 7:33 AM
To: framers at lists.frameusers.com
Subject: [Framers] Plugins no longer work after installing Fm 14.0.1
Hi group
I had plugins for Fm 2017 which worked fine in 14.0.0 but installing 14.0.1
seems to have killed them:
"Cannot initalize API client...."
Is anyone else seeing this?
Cheers
Yves
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Message: 4
Date: Wed, 10 May 2017 12:00:38 +0000
From: Kunal Saini <ksaini at adobe.com>
To: An email list for people using Adobe FrameMaker software.
<framers at lists.frameusers.com>
Cc: "Lynne A. Price \(lprice at txstruct.com\)" <lprice at txstruct.com>
Subject: Re: [Framers] Plugins no longer work after installing Fm
14.0.1
Message-ID:
<SN1PR02MB19677B397954F47CB0FD3EE1CFEC0 at SN1PR02MB1967.namprd02.prod.outlook.com>
Content-Type: text/plain; charset="us-ascii"
Hi Lynn and Rick,
We have updated xerces to a later version(3.1) with updater 1. This changed DLL name from 'xerces-c_2_7.dll' to 'xerces-c_3_1.dll' which could be a reason for these failures
Can you please try copying 'xerces-c_2_7.dll' from FM2015(as FM2017 Updater 1 deletes 2.7 version) to fm_home.
Please mail me at: ksaini at adobe.com if you need this dll.
Thanks
Kunal
-----Original Message-----
From: Framers [mailto:framers-bounces+ksaini=adobe.com at lists.frameusers.com] On Behalf Of Rick Quatro
Sent: 10 May 2017 17:12
To: 'An email list for people using Adobe FrameMaker software.'
Subject: Re: [Framers] Plugins no longer work after installing Fm 14.0.1
Hi Yves,
Yes, this has happened to me with one of the FrameScript DLLs and others have complained on the Adobe Forums as well.
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fthread%2F2311198&data=02%7C01%7C%7C195774a237fd41cf82dc08d497999dad%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636300133430941082&sdata=DA5wIiqFAnNE9eMNkVu8XW5157jTMzSy6WkyNPgd3ow%3D&reserved=0
Rick
Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-366-4017[X]
-----Original Message-----
From: Framers
[mailto:framers-bounces+rick=rickquatro.com at lists.frameusers.com] On Behalf Of Yves Barbion
Sent: Wednesday, May 10, 2017 7:33 AM
To: framers at lists.frameusers.com
Subject: [Framers] Plugins no longer work after installing Fm 14.0.1
Hi group
I had plugins for Fm 2017 which worked fine in 14.0.0 but installing 14.0.1 seems to have killed them:
"Cannot initalize API client...."
Is anyone else seeing this?
Cheers
Yves
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Message: 5
Date: Wed, 10 May 2017 08:13:54 -0400
From: "Rick Quatro" <rick at rickquatro.com>
To: "'Kunal Saini'" <ksaini at adobe.com>, "'An email list for people
using Adobe FrameMaker software.'" <framers at lists.frameusers.com>
Cc: "'Lynne A. Price'" <lprice at txstruct.com>
Subject: Re: [Framers] Plugins no longer work after installing Fm
14.0.1
Message-ID: <005e01d2c986$e5b7bbf0$b12733d0$@com>
Content-Type: text/plain; charset="us-ascii"
Hi Kunal,
Yes, that solves the problem for me. Thank you very much.
Rick
-----Original Message-----
From: Kunal Saini [mailto:ksaini at adobe.com]
Sent: Wednesday, May 10, 2017 8:01 AM
To: An email list for people using Adobe FrameMaker software.
Cc: Lynne A. Price (lprice at txstruct.com); Rick Quatro (rick at rickquatro.com)
Subject: RE: [Framers] Plugins no longer work after installing Fm 14.0.1
Hi Lynn and Rick,
We have updated xerces to a later version(3.1) with updater 1. This changed
DLL name from 'xerces-c_2_7.dll' to 'xerces-c_3_1.dll' which could be a
reason for these failures Can you please try copying 'xerces-c_2_7.dll' from
FM2015(as FM2017 Updater 1 deletes 2.7 version) to fm_home.
Please mail me at: ksaini at adobe.com if you need this dll.
Thanks
Kunal
-----Original Message-----
From: Framers [mailto:framers-bounces+ksaini=adobe.com at lists.frameusers.com]
On Behalf Of Rick Quatro
Sent: 10 May 2017 17:12
To: 'An email list for people using Adobe FrameMaker software.'
Subject: Re: [Framers] Plugins no longer work after installing Fm 14.0.1
Hi Yves,
Yes, this has happened to me with one of the FrameScript DLLs and others
have complained on the Adobe Forums as well.
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adob
e.com%2Fthread%2F2311198&data=02%7C01%7C%7C195774a237fd41cf82dc08d497999dad%
7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636300133430941082&sdata=DA5wIi
qFAnNE9eMNkVu8XW5157jTMzSy6WkyNPgd3ow%3D&reserved=0
Rick
Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-366-4017[X]
-----Original Message-----
From: Framers
[mailto:framers-bounces+rick=rickquatro.com at lists.frameusers.com] On Behalf
Of Yves Barbion
Sent: Wednesday, May 10, 2017 7:33 AM
To: framers at lists.frameusers.com
Subject: [Framers] Plugins no longer work after installing Fm 14.0.1
Hi group
I had plugins for Fm 2017 which worked fine in 14.0.0 but installing 14.0.1
seems to have killed them:
"Cannot initalize API client...."
Is anyone else seeing this?
Cheers
Yves
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Message: 6
Date: Wed, 10 May 2017 09:12:55 -0500
From: Peter Gold <peter at petergold.photography>
To: "An email list for people using Adobe FrameMaker software."
<framers at lists.frameusers.com>
Subject: Re: [Framers] OT: CMS Scope
Message-ID:
<CAGoR+Ah1Msw8gnT8NCW8invFR=YPjCakzFb+LvhDG3GbaC1xnw at mail.gmail.com>
Content-Type: text/plain; charset=UTF-8
On Wed, May 10, 2017 at 3:44 AM, Wim Hooghwinkel - idtp <wim at idtp.eu> wrote:
> Hi, you didn?t mention your name,
>
> what you describe is very organization centric. Try to look at it form a
> client perspective, from the users point of view.
> What do your users need? What do your clients need, both new and existing
> ones? That should be the staring point and, if you do that right, it will
> give enough ROI arguments to defend the idea of a unified content strategy.
> And think about content services.
>
> And, by the way, there?s no such thing as an Enterprise CMS that will
> cover all. Let everyone use their own systems but govern it centrally.
?In other words - or images - if you imagine the enterprise being as simple
as an elephant, a single unified system that makes all its detail
accessible to anyone who needs to use it is a lot like this:
Six Blind Men - YouTube
<https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=14&ved=0ahUKEwiQhZXev-XTAhWn24MKHVaFASUQtwIIaTAN&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DiBqgr5xZLz0&usg=AFQjCNHEwP0q9WmJnJze9FDkaqqYdSJHcQ&sig2=cFVu4DRZ-X_m9emt4n5EnQ&cad=rjt>
HTH
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