[Framers] Framemaker Crashing

Harding, Dan dharding at illinois.edu
Thu Dec 6 08:03:13 PST 2018


" The screen looks every bizarre with text missing and doubling of text, etc."

Could be video driver incompatibility/out of date causing the crashes.

I haven't upgraded to FM 2019 yet. Still using FM 2017. Personally, I've noticed that under Windows 10 64-bit, with 32GB of RAM, FM 2017 crashes much more frequently than FM 12. I can use the latter with nary a crash, but FM 2017 crashes several times a day.

-Dan

-----Original Message-----
From: Framers <framers-bounces+dharding=illinois.edu at lists.frameusers.com> On Behalf Of Art Campbell
Sent: Thursday, December 06, 2018 9:45 AM
To: Framers List <framers at lists.frameusers.com>
Subject: Re: [Framers] Framemaker Crashing

And the operating system is... ?

Does Ctrl-l (refresh) clear the display weirdness, or it persists?

Art Campbell
          art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Thu, Dec 6, 2018 at 10:21 AM Pam Harper <pharper at bailiwick.com> wrote:

> I am working on a new 64 bit computer with Frame 2019 and up to date 
> on patches. This computer was upgrade to 18 Gb of RAM hoping it would 
> resolve the problem I had with my previous computer which had half the 
> RAM. When I'm working in Frame for an hour after I have just logged 
> in, suddenly, the screen deteriorates and doesn't shut down, but 
> eventually freezes. I close completely out of Framemaker and reopen 
> and it's doing it again. The screen looks every bizarre with text missing and doubling of text, etc.
>
> Does anyone know what is going on? I had this problem with Frame 15, 
> but not as much, and I could resolve it by just shutting Frame down 
> and either rebooting or reopening Frame. This is happening repeatedly 
> making it hard to get anything done.
>
> Pam Harper
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