[Framers] Update on printing issue with Windows 10 1803 Build

Mon Jul 9 06:51:01 PDT 2018

I don't believe updating FM will be required.

-----Original Message-----
From: Framers <framers-bounces+jeff.coatsworth=jonasclub.com at lists.frameusers.com> On Behalf Of tom.beiswenger at emhartglass.com
Sent: Monday, July 9, 2018 9:25 AM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] Update on printing issue with Windows 10 1803 Build

That helps. Some. 

So, once MS releases the patch for 1803, will it also be necessary to update FM? I hope not. I'm happy with FM12 and our IT guys always complain when we need to update FM because of the cost. Never mind that we can spend lots more on other programs. My colleague in another division has switched to Author-IT, and I'm afraid they will force me to go that route. 
AIT isn't bad, but I manage a ton more documents that my colleague does. 
Converting everything from FM to AIT would be a royal pain...

Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA Telephone 1 607 735 2551 ? Mobile +1 607 769 4779 Fax +1 607 735 2601 tom.beiswenger at emhartglass.com www.bucheremhartglass.com www.bucherindustries.com Privacy Policy: www.bucheremhartglass.com/privacy

From:   Jeff Coatsworth <Jeff.Coatsworth at jonasclub.com>
To:     An email list for people using Adobe FrameMaker software. 
<framers at lists.frameusers.com>
Date:   07/09/2018 09:14 AM
Subject:        Re: [Framers] Update on printing issue with Windows 10 
1803 Build
Sent by:        "Framers" 
<framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com>

Yes, you will be affected too - it's looking like the MS patch for 1803 will be coming out in late July.

-----Original Message-----
From: Framers
<framers-bounces+jeff.coatsworth=jonasclub.com at lists.frameusers.com> On Behalf Of tom.beiswenger at emhartglass.com
Sent: Monday, July 9, 2018 9:12 AM
To: An email list for people using Adobe FrameMaker software. 
<framers at lists.frameusers.com>
Subject: Re: [Framers] Update on printing issue with Windows 10 1803 Build

I'm running FM12 and our company will be moving us all to Win 10 as new computers are rolled out, which for me will be soon. Does this "Save to PDF" issue apply to FM 12 on Win 10? If yes, it looks like Adobe's fix only applies to FM15 and later.

Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA Telephone 1 607 735 2551 ? Mobile +1 607 769 4779 Fax +1 607 735 2601 tom.beiswenger at emhartglass.com www.bucheremhartglass.com https://urldefense.proofpoint.com/v2/url?u=http-3A__www.bucherindustries.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=JcTLkSK3SYRzZWjgkih_vM5b9Vl-KxaLJnC4Sfot2lk&s=YmJnrs-QGl1NWRps6YAU8b8aEt-yf-82H1HsqVgg7Jg&e=
Privacy Policy: www.bucheremhartglass.com/privacy

From:   Simon BUCH <simon.buch at m-ais.com>
To:     "An email list for people using Adobe FrameMaker software." 
<framers at lists.frameusers.com>, Lin Sims < https://urldefense.proofpoint.com/v2/url?u=http-3A__ljsims.ml-40gmail.com&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=JcTLkSK3SYRzZWjgkih_vM5b9Vl-KxaLJnC4Sfot2lk&s=FtSul58_K-d9PExDaL9tycbLTvl79tjAHQept9-Dq8k&e=
>
Date:   07/09/2018 09:05 AM
Subject:        Re: [Framers] Update on printing issue with Windows 10 
1803 Build
Sent by:        "Framers" 
<framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com>

Adobe appears to have made a KB article about this, and supplied updates for the English, French, German, and Japanese versions of Adobe FrameMaker
2015 and 2017 from this page:
https://urldefense.proofpoint.com/v2/url?u=https-3A__helpx.adobe.com_framemaker_kb_cannot-2Dgenerate-2Dpdf-2Dafter-2Dwin-2D10-2Dapril-2Dupdate.html&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=cgy-QmcVDDYwgdi0c8abnIVaxHNlpW7gNorV3oR64hY&s=mOt0Kx5ujwM7kzeQSa2aHIZjfjWlstJf5ggulIaytfI&e=

There is no installer for this file - you have to extract the EXE file, and replace the existing FrameMaker.exe file.

According to the Adobe Tech Comms Tools Product Manager, there's a forum entry that indicates that the PDF output may affect PDF output as the Windows change affects widths of printing of characters.

As it is not listed on the Adobe Downloads support page:
https://urldefense.proofpoint.com/v2/url?u=https-3A__supportdownloads.adobe.com_product.jsp-3Fproduct-3D22-26platform-3DWindows&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ&m=cgy-QmcVDDYwgdi0c8abnIVaxHNlpW7gNorV3oR64hY&s=iAiO8a-XdJjlNUdzj-DePJSwjtRbLaYRICv2VmsdxHY&e=

... I would hazard a guess that Adobe won't say it is really fixed yet.

// Simon BUCH -- M-AIS

P.S. I so detest Windows 10.  It makes Windows 8 look positively stable and well designed!

On 09/07/2018 13:15, Lin Sims wrote:
> I spoke to Adobe a few days ago while getting an Acrobat registration 
issue
> fixed, and the woman I talked to claimed that the latest patch fixed it. 

I
> don't have the Windows 10 1803 patch installed yet, so I haven't tested 
to
> see if this is the case. If you haven't done so recently, update FM and
> Acrobat.
>

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